CoxHealth Fitness Center Branson — Local services in Branson

The lady working front desk today (05/01/2024 6:30 p.m) was absolutely awful and rude, I wish I got her name but I just wanted to leave as soon as I could. I’m 19 and a server, so I am the VERY last person to ever write a review like this, as I understand all of what customer service encompasses- but man is this needed. Right off the back this woman was passive. We had just gotten off of work so maybe it was us looking disheveled, being brown, or something else entirely, but whatever it was, we were greeted coldly. I had previously communicated with Cox via phone and in-person and both times I had great service, that is, until today. She started asking for verification items that were beyond what was asked for the first two times management and I had talked, which was super weird. My father and I took a couple minutes to privately discuss if we wanted to go ahead with the membership and she interrupted us to see if we had made up our mind already, it seemed like we were a disturbance. We ended up leaving so we wouldn’t have to feel her piercing eyes and hear her judgmental attitude. She told us to talk to a manager not even halfway through discussing options, as I rightfully had some questions about the policy and contract. I have always been taught to maintain my decorum through experiences like this and I wish the same courtesy would have been extended back. My tone did not waiver and I hope she learns that being kind goes a long ways. Also, after that whole experience I called the Republic center and Bella was so kind. Got more information from our 5 minute call than from that...

I like this place because it's not just body builder types that go there. It is kind of a small place. I do like that they have televisions that you can watch while you're on the treadmill, and the view from the large glass window is pretty nice. I like being able to see outside while I work out. I also like their set up better than some other gyms. I don't feel like I'm stuck in between everybody. I like the cushioned rubber walking track that runs around on an upper level above the basketball court. I do wish that they had an indoor pool. They do have an outdoor pool, but it's not part of the gym membership. That's why I only put four stars. If it included the outdoor pool in the membership it would definitely be five stars. Especially, for the monthly price. I'm fortunate that I work someplace that has a corporate membership. I have tried another gym in town a couple of times, because it does have a pool. However, I decided to cancel my membership at that gym to go back to CoxHealth, because I do prefer the set up of the resistance training machines at CoxHealth Fitness, and I do prefer the variety of people that go there, and the layout/view in the gym. Also, the locker rooms are pretty good sized and have plenty of bathroom stalls, and there are three or...

They have a variety of good equipment and that's a plus. The other gyms don't have newish equipment or may be missing an inclined bench or heck I've seen TR doesn't even have a bench press at all. That's crazy.

The bad. Coxhealth fitness center is located on the SECOND floor. They kept repeating that same phrase as i was signing up to the point that i almost left halfway through. They really want this ingrained into your brain folks. According to a regular member i spoke to he said if you drop a dumbbell even by accident they will rush over and reprimand you. Is this planet fitness?

The more bad. I do not yell or drop weights but there's a time where you are so tired you might drop a dumbbell or two. It happens. I'll see how long I'll last. I'm a power lifter and they have a deadlift platform set up. I will use it like it's supposed to be used but i should not have this feeling that I am going to be kicked out for dead lifting on a deadlifting platform.

Management: for future references ground level gyms tend to get better reviews. Whoever decided to place a gym on the second floor should be fired. And if they already are then hire them back and fire them again.

P.s. You are not planet fitness but if that is your goal then get...