Dollar General — Local services in Brattleboro

I am an Emergency nurse who lives in West Brattleboro. I live extremely close to the this dollar store location, up a steep hill across the street. I was caught in a winter storm on the evening of 3/23. I could not make it up my road. I parked my car at the dollar store and went in to buy winter clothes because I knew I had to walk home. I asked the employees if it was okay if I left my car in the parking lot overnight. Both employees I spoke with were beyond compassionate and helpful. They helped me select clothes to wear and offered help in whatever way they could. They stated it would be fine for me to leave my car.

When I returned to get my vehicle I noticed there was a sign on it that read “Customer parking only”. I assumed that the message was not relayed to the oncoming shift that I had left my car related to the storm. I put the notice in my car and was about to get in when an angry man approached me. He stated “Did the police call you? Why did you leave your car here?” I thought this was a reasonable question and I told him the events that had transpired. He then stated “That’s not true. None of my employees would tell you that’s okay. Didn’t you read the No Parking signs?” At the time I left my car it was dark out so I didn’t catch the signs. He then said “Your lucky you got here in time, the tow truck is on there way. Don’t ever come back.”

He mentioned he had to pay extra to plow around my car. When I heard that I said “I am so sorry to hear that sir, I would be happy to reimburse you for that expense.” He ignored me and said “Don’t ever come back”

I understood the owner’s frustration because he had not received the communication. However, when I told him what had happened he told me I was a liar and banned me from the store.

My husband is a business owner and I know he would not treat his patrons is such a demeaning way. We are in the dollar store frequently. We are good customers and it was hurtful to be treated in such a rude way. I would have been happy to pay for the plow expense to just be treated with the compassion and respect that his employees had previously treated me with.

I hope he gets the therapy he so clearly needs. As for his employees who work the night shift, thank you. You are good humans. I am sorry that you work for such an angry person with no emotional regulation skills. I wish you...

Prices for not really that cheap you can find stuff cheaper at Dollar Tree or Family Dollar for that matter though they do have some good prices for DG products but again you can find prices a little cheaper elsewhere store wasn't very clean or organized and fact I spent well over an hour organizing things so that I could purchase items by that time those items no longer wanted only good part is everything is well Mart for price as opposed to Family Dollar a lot of times the pricing isn't well Mart but then again there place is clean and organized unlike Dollar General I'm only talking about the one I went to cuz I've never been to another one this is been my third time there and still...

I love Dollar Gen.. But the poor employees in the Brattleboro, VT location my heart just went out to! I would have shopped more..but it was colder in the store than outside.. To the Owner of this store..I sure hope your team has a extra special gift in their stocking this year! With the dedication of them staying and working in that cold..THAT IS DEDICATION!!! Maybe extra bonus! And a NEW HEAT SYSTEM! I have been Management in Corporate stores and know that this kind of loyalty should be rewarded, now a days most employees would just walk off and leave the...