Dressed In Time — Local services in Brookfield

Honestly a disappointing experience, all of the dresses are in bags so you can't tell what they actually look like till you try them on. Also the dresses are only sorted by size and color, so all styles and designers are mixed together. This made it very difficult to find ANYTHING to try on. This store might work if you are a size 00-6 but if you are an average sized woman like me this store will only make you feel insecure. 3/4 of the store is dedicated to these smaller sizes, cramming 8-20 (might have higher than 20 but I don't recall exactly) into the final 1/4. I wear a size 12-16, depending on the dress and the day, there were maybe 50 dresses that would fit me, none were in the color I wanted and most not is a style I enjoyed either. If you liked a dress you saw online good luck finding it, let alone finding it in your size. 12 is the average size of a woman in the us, do better.

My second complaint is with the management of the line for the fitting room and enforcement of the rules. There are signs all over the store that state that 5 dresses is the limit to try on at a time, however there were several people in line with 10+ dresses. I have included a picture of the line for context. I got there at 2:30 pm on Saturday, took 30 minuets to pick out my dresses, then I entered the line and did not get into a dressing room until 4:15. I do appreciate the fact that I was allowed to change in the larger back room, however I feel is was a bit rude to tell us "we could take our time" and then continue to ask how much longer we would be. Maybe I'm projecting and they were only trying to check in but it felt pushy and it made me uncomfortable.

On top of that no help was offered, this felt like the equivalent of shopping at a designer department store, not like going to a boutique. No one offered to help find or try on dresses, to find a different color, size, or style or anything. I've really been let down by this experience...

Awful place! My daughter was so excited to go dress shopping here. We stopped in to buy a homecoming dress. 2 women, 1 older and 1 younger, who were working could have cared less about helping us. However, the 000 girl who was in the store they were all over. Mind you they didn’t just do this to my daughter but another girl as well. No help at all! They wouldn’t put the dresses in a fitting room, get another size or help with confusing straps….probably because they were too busy doing all those things for the one girl. By the way my daughter and the other girl that walked out, aren’t larger sizes, but they definitely made you feel like you weren’t welcome unless you were a 0 or below. Ironically, I had $600 to spend in the store today and the other mom was surfing the internet for the exact same dresses her daughter was trying on. I’d make a bet not only did they lose my sale, the other girl who walked out sale but the girl they were fawning all over probably will buy on the internet. Stupidly, they forget that young girls talk and since my daughter plays sports she has lots of contact with girls from high schools all over the area. The store should be ashamed at how they treat young woman. My daughter walked out feeling really bad, and I was left picking up the pieces. Keep treating people like this and you will lose more and more sales...

I had a middle of the road experience here. I dropped off a dress for alterations. They completed them, said they called to tell me the dress was ready. I never had a call or a message. I called the day before the wedding, the alterations were done. I picked up the dress got it home tried it on and it was way too big in the back by about 4" the spaghetti straps also needed to be shortened. I called Sue was amazing and incredibly accommodating. I came back and the adjustments were made quickly. My issue was the woman doing the alterations. She was incredibly rude and condescending. I'm very much a tomboy in my style, even at 40 years old. I've never needed a bridesmaid dress or alterations so this was 100% a new experience for me. The whole time I was with the woman doing the pinning and alterations she was rolling her eyes and sighing heavily. I understand its wedding season and she's probably busy and we all have bad days but this was on two separate occasions that I had this type of experience. I may not be a very dressy woman or have much knowledge about these things. What I do know is, this is not how you treat...