Brookhaven Powersports — Local services in Brookhaven

I was looking for a new Can Am Defender max that was a dusty navy blue color. I called around to a few dealers and finally connected with Slade. He didn’t have one on the lot just like a few other dealers I talked to. However , unlike the others , Slate said give him a few minutes. Within 20 minutes I received a call back stating he located me one. This was on a Saturday which was even more impressive. I paid a down payment on it and someone left to get it at a dealer 3 hours away. Again this was a Saturday morning. Fast forward and I was introduced to Tye in the parts dept. He had just about everything imaginable for a can am. He was very informative on helping me turn a great looking machine into an awesome looking one. Through the whole process I was in constant contact with them and the experience was flawless. I absolutely would recommend Brookhaven power sports and their team and they will be my dealer for anything ATV related...

Will never buy another item from this place. Called today to see about getting a flex bearing for my Commander. After being put on hold then told they would call me back because the parts woman was busy I was finally told they didn’t have the part but Hattiesburg and one other place did. After talking to my wife I called them back and asked to make sure the part was in Hattiesburg they said they had it waiting for me. My wife drove two hours to pick it up only to be told that y’all didn’t even give the the right part number. The you called in was for the rear end! Five hours out of my weekend with my family that I cannot get back for nothing. Very bad business. I realize mistakes happen but I talked to you 4 times before she even left. And when I called to let you know what had happened “all I can saw is sorry”...

Currently the market for Defenders mean they sell themselves. No effort is required to get someone to call and make a deposit.

Did that stop Nick and Justin?

No!

I was complaining on Facebook to no one in particular that no one had Defeders in stock near me in Dothan, AL.

Nick messaged me after hours and said he had one and gave me a fair price. He made all of the paperwork easy and kept us informed even if it meant communicating after hours.

We drove 6 hours one way and received excellent and fast service when we picked the machine up.

They didn’t have to do any of this. They could’ve simply waited a few hours by the phone and had it sold.

I will consider them again even if it means...