Brownsville Toyota — Local services in Brownsville

Edit: pretty much had bid good riddance to Brownsville Toyota. This is an update as of 08-13-2025. I continued to have the same issue with the message, "cooling performance of the battery is low," even though I mentioned it several times during maintenance visits, but unfortunately, I only have it documented once. I told the service cashier specifically what to check, as I had to do my own research, obviously since the problem had not been rectified after ALL these years. They assured me that they had and wrote it on my receipt but interestingly enough they did not mark it off even though it is on the multipoint inspection paper! They didn't mark it off because they didn't check it. I know because I took it upon my self to check the battery intake filter. It was completely covered with a blanket of dust and debris. I removed the layer and gently dusted it off. Since I removed that layer from the filter I have not gotten that message. I even took a trip to Waco and back. This is the first time in 6 years that I have not had that message pop up. Brownsville Toyota never fixed my vehicle. Tried to make me think I was crazy. Lied to me. Tried to use fear tactics. This was all such a big big mess for something that could've been easily remedied with a flathead screwdriver. Not to mention that having the air intake filter blocked can shorten the life of the hybrid battery. Are they responsible for the loss of my first battery? Has my new $5000 battery been negatively affected? Edit: (this is previous to the above post when I thought for a few days that my vehicle was "fixed" but was not) I am changing my review from 1 star to 3 stars as Brownsville Toyota seems to have finally fixed what may have been causing my vehicle maintenance warnings and issues. I am still waiting to receive the paperwork as to their most recent work of replacing the 12v battery. Edit: I received my paperwork. Today is 01/08/2024, and my vehicle has not displayed the warning, "cooling performance...." since it has been last serviced. That is definitely a relief.

Visited 5/08/23. I was charged $180 for a diagnostic. It turns out that it was an issue that should've been addressed when I spent $4,000+ on my new hybrid battery about 6 months ago and assured that the problem would be taken care of. This has been a string of negative experiences over the past few years that has led me...

I recently had the pleasure of visiting Toyota of Brownsville, and I must say that my experience was nothing short of outstanding. From the moment I walked in, I was greeted with a warm and welcoming atmosphere. The exceptional service I received from Rodrigo and Manager Julio has made me a lifelong customer.

Rodrigo, my salesperson, went above and beyond to ensure that I found the perfect vehicle to meet my needs. He was incredibly knowledgeable about the Toyota lineup and took the time to understand my preferences and budget. He patiently answered all of my questions and provided valuable insights, making the car-buying process smooth and stress-free. Rodrigo's professionalism and dedication to customer satisfaction truly set him apart.

Manager Julio also deserves special recognition for his exceptional customer service. He worked closely with Rodrigo to ensure that I received the best possible deal. Julio's commitment to delivering competitive prices on all their vehicles is truly commendable. He genuinely cares about his customers and takes pride in exceeding their expectations.

What impressed me the most about Toyota of Brownsville was their dedication to customer satisfaction. They don't just aim to sell cars; they aim to build lasting relationships with their customers. It's evident that their priority is to ensure that each customer drives away happy and confident in their purchase decision.

In addition to the exceptional service, Toyota of Brownsville offers some of the best prices in the market. They are willing to go the extra mile to outshine their competitors, and it's clear that they take pride in offering value to their customers.

I can confidently say that Toyota of Brownsville has earned a loyal customer in me. If you're in the market for a Toyota or any other vehicle, I highly recommend visiting this dealership. Ask for Rodrigo and speak to Manager Julio; you won't be disappointed. They provide a level of service that sets the standard for excellence in the automotive industry. Thank you, Toyota of Brownsville, for making my car-buying experience truly...

Buying a car can often be a daunting and stressful task, but my recent experience at Toyota Brownsville was nothing short of fantastic. From the moment I stepped into the dealership, I was greeted with warmth and professionalism that immediately set the tone for a positive experience.

Abraham Moreno, along with the rest of the staff, exemplified what it means to provide excellent customer service. They were not only friendly and welcoming but also incredibly helpful and knowledgeable. They patiently answered all of my questions and provided thorough explanations about the various car models and financing options available.

One of the standout aspects of this experience was the smooth and easy process they facilitated. At no point did I feel rushed or pressured into making a decision. Instead, Abraham and his team took the time to understand my needs and preferences, ensuring that I was comfortable with each step of the purchase.

The dealership's environment was clean, organized, and inviting, which further added to the pleasant experience. The staff's attention to detail and dedication to customer satisfaction was evident in every interaction.

In conclusion, my car buying experience at Toyota Brownsville was exceptional, thanks to Abraham Moreno and the entire staff. Their professionalism, friendliness, and expertise made the process enjoyable and stress-free. I would highly recommend Toyota Brownsville to anyone looking to purchase a vehicle. They truly go above and beyond to make sure their customers leave happy...