Boost Mobile — Local services in Brunswick

I had a great experience with this location!! All the ladies that assisted me there were friendly understanding and informative. If they tell you to get insurance on your phone. You better listen and get insurance. Take it from me 😆 as I normally get insurance on all my stuff but this time I did not and guess what the phone had a manufacturer defect where my screens pixels went out however the lady in there told me that my phone had a limited manufacturer warranty on it(which I did not know and at the time I brushed that off too until I needed it) I remembered she was like ok I'm just telling you. Now I feel so stupid , because the advice she told me came in handy and I was able to send my phone back in for repair . The manufacturer paid for me to ship the phone back to them and paid for return shipping back to me as well. Now damage the limited warranty does not cover but manufacturing defects yes. Get the insurance if you know you are hard on phones.If it was not for them telling me I had a limited warranty on it . I would have just chucked this incident up as a loss.Also they made sure that I got the phone I wanted and cases I...

I'm not going to stop posting about my defective phone until something is done properly. I brought 2 phone from this place. One phone works and the other phone has a manufacturer defect. I took the phone back within my 7 day period. Well the sales representative said he could tell my phone was defective but he had to call his manager. Well they told me they couldn't replace my phone because i didn't have the phone box. So you can rip somebody off they hard earned money and don't feel the need to do right by them. And if you try to erase this i will replace it again until I'm done...

Very Rude on the phone. I called because every time i go to add a phone line theres a sign out to lunch. Was told the only time to be sure they are open it to show up at 10am. And there always short staff. What kind of a business are they running. A bus stop offers more times. She defiantly didnt want my business. So not old did i get a second line from another company i will be transfer my current number from Boost and other services to my new provider. I would recommend the owner look into to people they have...