I brought my dog in for grooming. She was a little matted, I’ll admit but my brush wasn’t working for the tangles which is why I brought her in. They were quick to set me up for an appointment. When I got there, the front door was stuck so it was impossible to open which is very dangerous. The girl at the front desk seemed very sweet. When the groomer came out, she tried to just grab my dog from me but I turned my dog around for her because I know she is protective of me. I asked that they try to detangle her hair but only shave it if it was the last resort. I asked that her hair be about 1/2-3/4” long so she didn’t get as hot, clean the red out of her eyes, and round out her nails. After about 2 hours, they called my boyfriend to pick her up. When he got there, she came out reverse sneezing. He noted this was not normal for her and the groomer did not even act like she cared! The reverse sneezing continued about every 20 minutes for about 12 hours after the appointment. The next day she still sounded snorty but the reverse sneezing has stopped. I don’t know if they pulled on her neck or didn’t protect her face or what, but this is not normal for her. The haircut itself looked so ugly too. Her face/head was choppy and uneven, it was not cut attractively, her body was just shaved really short so there was not an attempt to detangle her, her tail was choppy, and it didn’t even look like her eyes were cleaned. The only thing I liked were her nails. I will not be bringing her...
Read moreSo impressed with this facility and their staff!! I was apprehensive to board my dog again after the recent dog abuse allegations brought against the staff at St. Simons Puppy Paradise and employee, Jordan Studstill. After a friend recommended this place, my mother and I decided to bring our dogs in while we went on vacation this week.
With the 7 live-stream webcams, we found ourselves constantly checking in our dogs. Every time we looked, they had wagging tails and appeared to be very happy throughout their stay. We watched the staff interact with all the dogs and were impressed with how often they clean the facility -- you can see them mopping on the cams many times throughout the day.
I've got to say that the transparency with the live-stream cams is very reassuring, and at no point did we feel that our dogs' safety was compromised. It is obvious that the staff care about what they do and our dogs were very well taken care of. We will definitely use The Dog Stop in the future, without hesitation!
Thank you for providing a safe place...
Read moreI just got a new dog and dropped her off this morning for her first day of daycare and it went great! It was so easy getting her signed up online and uploading her vaccine records to my account on their website. It was so convenient that I was able to drop her off exactly when I needed to on the day but I needed to, especially since I wasn't anticipating needing care today. She's a young dog and has never been to Dog Daycare before but when I called to ask about her they were happy to give me a report on her day. The staff is awesome and I wasn't worried about her at all while she was there. The best part was I could watch her on the videos while I was at work. She came home happy and exhausted which was exactly what I needed after a long day myself! See you tomorrow, we're now a Dog...
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