Pearson Professional Center — Local services in Bryan

I wanted to leave a review to give reassurance to those who may be concerned by the prior negative reviews. I wrote a full day exam here requiring multiple breaks and security checks. All 3 employees I interacted with were kind and quick and made sure I was comfortable. The testing center is very quiet, the employees make sure to be quiet when they are bringing a candidate in and out of the testing room for their breaks. Noise canceling headphones worked amazingly well but there were parts of the test I took them off because I didn't even need them. Lockers were spacious enough to fit a mid size backpack with my laptop and another lunch bag. A lot of space to walk around outside the testing center during breaks. Bathrooms are located outside the testing center and need about a 30 second walk. The computers and chairs were comfortable. The testing center is located on university drive which appears to be a safe area with multiple businesses. There are many affordable hotels to stay within few minutes drive of the testing center if you are coming from far away. Overall I had a very smooth testing day and was very satisfied...

When i arrived the front desk lady seemed like we were a bother to her . Then it came to take my picture and it was like she didn't know what she was doing she made me position myself in all kinds of positions instead of fixing her stand or moving the chair. When she was able to finally get the picture & i walked off she made a comment to the next person "okay well i hope you don't break my camera " I don't even know why she would say something like that again very unprofessional .The fact is we are all going to test so people are already stressed and to spend unnecessary time for a picture and be rude about it is not PROFESSIONAL at all. When i get into the testing area i was already a little upset because of the experience i just had. When i finished my test she was on the her cell phone talking really loud just handed me my test score again like if i was a bother . In my opinion she does not need to be the...

Instructions for my 8am exam said to arrive 30 minutes early. I arrived at 7:30am to find the door was locked and the lights were off. One young employee who didn’t have a key was waiting along with the rest of us. Someone came by at 7:45 and then they realized there was no power to the testing center. At this point, they did communicate with all the examinees and did reassure us that they were working on it, but I was annoyed that no one was in the office earlier to sort these issues out BEFORE the examinees were supposed to arrive. My four hour exam was delayed over an hour and this added stress was completely unnecessary on an already...