Buckner Surplus — Local services in Buckner

Very disappointed! Called them this morning to ask if they had 90 pcs 1x6 car siding. He assured me they did. Took my name to hold it while I drove up there, about an hour and 45 minutes. When I got there they quite busy and said it would be a wait before they could load me up. No problem. The guy ahead of me in the loading line pulls into the yard and they start loading him with the same boards I was waiting on. A worker said “no worries, yours got pulled and set aside “ Yeah, they got set aside right on that guys trailer. I offered for them to cut longer ones in half and I would make it work on my end. Boss says nope, you gotta pay extra cuz the longer boards are more expensive per foot plus a cutting fee. No attempt to make their screwup right. 6 hours and a tank...

Must have been a bad people skills day. Surprised and disappointed at the way we were treated. Came in loooking for a specific item we found on their Fb market site. An older gentleman who helped us would only answer us with short quips of an aswer. We wanted to purchase some cedar shake from a pallet. We were told no flat cart to load and we could not take the bundles that we wanted but were only allowed to take from the top. We were not allowed to move any off the pallet and look for quality bundles. We were expected to purchase the water logged pieces and leave the better ones behind or purchase the ruined ones just to get to the better bundles. Bad business practice. Perhaps other workers have...

I can't give it a ZERO or i would. I had been texting Don about a hot water heater. I texted him yesterday about 5 to see if he had the one I wanted. He did. I told him I would be out today to pick it up. We deove an hour to get there......no water heater. The people really didn't seem to care and had an "oh well" attitude. I would not do business with these people!!!! As I was leaving, after telling them how angry I was that they wasted my time, another customer leaned over and said they did this to other people all of the time! Buyer BEWARE!!!!!! This is NOT a reputable business and the people running this joint do...