This guy Mike Lee is a con artist and a total fraud. Came over did not even open up the TV and said it was the color wheel or the lamp. Then he said it was the Ballast Board and he was 90 percent sure. Came back after a week with the part charging us 30 percent more for than on Amazon. We paid him anyway. The TV did not still start. He went back to the Color Wheel Theory I said I have an extra one can you try that. He said NO. I said you just said that is what it was, here is the part. He said he did not have time to diagnose the problem. Remember we had already paid the guy. Then he took the money and left leaving all the screws unscrewed in the back. He is rude, a rip off artist and a fraudster. I am going to complain to the BBB about Mike Lee and AlphaNet TV repair. Please save you money and...
Read moreHighly recommend this service. After doing some research and calling a few places, that gave us the run around and wanted to charge up to $100 just to come out and tell us what was wrong with our TV, we came across Alphanet TV repair in Buffalo Grove. Mike set up our appointment and showed up to our house early!! Don't see that much these days!. He quickly diagnosed the problem with our TV and had it fixed in minutes and at a reasonable price!! Thank you Mike, we will definitely refer you to our...
Read moreI used Alphanet to look at and potentially fix my inoperable television. Alphanet's owner, Mike, was able to come over within a day or so of making the appointment. Mike is very knowledgeable, courteous, respectful of the house (he brought shoe coverings), and was quickly able to pinpoint the television's problem. In addition, Mike was very transparent about the repair process and the risks. I highly...
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