I should have check reviews first. DO NOT order online. Their stuff has no idea how to handle online orders. We ordered online a cake for BDay party (order 3684 May 7) . When I came to pick up I have been told there is no such order and online system is not working. The worst thing is the lady while talking just turned and walked away. After I left with nothing my wife called to cancel $75 order and turned out the cake is there and ready. A miracle! That was a sarcasm. The same lady found our cake 10 min after she lied to me that online system is not working. No apologies, nothing. Never again I will use their service. Since I live close by, my neighbors will...
Read moreOrdered a 2 scoop sundae...they had to get one of the flavors from the freezer. My husband ordered the same with yogurt..he was asked about toppings and got whipped cream, nuts and a cherry. I was never asked about toppings and received nuts, whipped cream and a cherry...none of which I asked for or wanted. I wanted hot fudge...they were out . Carmel? Yes so I got that. By this time the ice cream was half melted! Went to pay and we wanted a bag. We were handed an open empty bag. Literally the worst service ever! Won't...
Read morePlease don’t come to this horrible Dunkin Donuts place. Trying to buy ice cake for my son and choose the cake in the box. $29.99 price on the box but it came out $34.99 on the register. I asked them nicely to honor $29.99 because of the price on the box. The rude people didn’t honor it. I came to the different Dunkin’ Donuts on Dundee and Arlington Heights rd. The price came out $29.99. ...
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