I just experienced the craziest thing today at the thrift store in Butler towards the south end of town. My youngest (which is literally between 2-3 years old) had picked up a chapter book laying on a table. Had a whole conversation with the lady checking us out about how it was funny she wanted a book for an adult. Then, AFTER we check out and go to leave, another lady asked if it was apart of a set. I said I had no clue, it was sitting on a table with like 50 other books scattered around, (not organized). She then tells me they want the book back. They follow us outside and the first lady that checked us out comes up to her and tries to hand her a random book they had grabbed..Of course she did not want that book, and is still holding on the book that we have ALREADY purchased. Now to the part I have a real issue with: She then literally RIPS the book out of my childās hands. Anyone that knows my kid, knows sheās fairly strong for her age and she sat there for a good 15-20 seconds trying to get it out of her hands before she finally rips it away from her and then we bring up how weāve already purchased it, and thatās the book she wanted. Itās not our fault.. Plus, they literally receive all of their stuff from DONATIONS for FREE.
My child is now crying and upset. And she still didnāt want that new book because she STILL wanted the book we PURCHASED. The lady was basically like sorry we need this back because it apparently was supposed to be apart of a set of books from an author that was ā$15ā. If itās a set why are they not taped together somehow anyways??
They hadnāt even said well just give the $ back, they just tried to hand her a new one and when she didnāt want it, she just ripped it (not just a grab, it was literally PRYED) from her hands & walked back inside with no resolution until I went in and asked for the $ back.
Iām all about supporting small businesses, but that is ridiculous. All over a book they got for FREE!!!!! ABSOLUTELY HORRIBLE CUSTOMER SERVICE! And ironically Iāve had 50+ people say theyāve had a horrible experience with their...
Ā Ā Ā Read moreBest Thrift Store EVER!! Not only do they have a great selection of everything, every dollar made goes to the Community Food Pantry to buy food from local grocery stores around our surrounding area, and helping pay for the freight charges from Harvesters! They even have an online store that's fairly new. New things are added to the store everyday and frequently online!! Awesome deals for the public and great that it goes back to helping the Community Food Pantry...
Ā Ā Ā Read moreI have gone to the store many times trying to like it, but I think I finally had my last straw. Their prices are absolutely ridiculous. I'm talking more than an item would go for online. The workers have also been extremely rude to me on multiple occasions. It's a huge thrift store and I think it could be really cool, but when you're asking prices that exceed the value of used items, it's just silly. Especially when you consider that all of these are...
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