Can't even manage to run a 13 person event correctly. Nice facility. Incompetent staff. Signed up for an event that was meant to begin at 4:30pm around 2pm. The staff member advised he did not want to collect payment in case the event did not fire off due to lack of players. The staff member assured me that before the event began I would be notified to finish payment. Around 4:30 it was mentioned that pioneer would be beginning without my payment. I quickly went to the front desk in an attempt to resolve this problem. A new staff member took my payment as he saw I was the first person to sign up for the event and advised there would be no issue and would just be issued the bye. This made sense as there was an odd number of players. After waiting for the first round to conclude (nearly another hour later) I was informed by a judge that I had to be removed from the event and refunded. I appreciate that I was refunded however I wasted nearly three hours waiting for an event that I was never able...
Read moreHands down the best card store my wife and I have ever been to. We live in Florida and were visiting family that recommended we check it out. Huge spaces for playing, a bar open during certain events, plus food. Staff is super friendly and kind to new players looking to get into card games. We played my first prerelease draft and everyone was very kind and willing to help and had fun. Will definitely stop by on our next trip to Ohio. Online shop prices are good compared to our local shops, and their streams are fun to watch too. A must-visit and definitely...
Read moreGreat store. I go for Magic the Gathering. The selection and prices are great, and the staff is knowledgeable and friendly. The clientele are all welcoming and kind. All good people at this LGS. Frequent events both major and small, something...
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