As an acquirer of a popular ice cream restaurant, we found ourselves with extra equipment that we needed to sell, and I must say, we couldn't have found a better partner to collaborate with than TurnKey Parlor. From the beginning, our experience was nothing short of exceptional, and I am thrilled to share this review of their outstanding services.
Professionalism: In every interaction, TurnKey Parlor exhibited utmost professionalism. They approached our situation with respect and understanding, ensuring that our needs were met at every turn.
Communication: TurnKey Parlor's communication skills were truly impressive. They were always available to discuss any questions or concerns we had and provided prompt, clear, and detailed responses, making the entire process seamless and stress-free. Neil even gave his personal cell number and texted with non-stop updates.
Timeliness: When it came to efficiency, they absolutely exceeded our expectations. They acted swiftly in assessing our equipment and providing a fair offer, allowing us to move forward with the transaction without delay.
Expeditious Pickup and Payment: The entire process, from initial contact to equipment pickup and payment, was handled with remarkable speed. TurnKey Parlor organized the pickup of our equipment without any inconvenience to us, and their prompt payment was greatly appreciated.
Vendor Network of Shippers: TurnKey Parlor demonstrated their extensive network of shippers during the equipment pickup process. Their connections allowed for a smooth and hassle-free experience, ensuring that our equipment was transported safely and efficiently.
Fair Offer: Last but not least, we were highly satisfied with the fair offer presented by their team. They took the time to thoroughly evaluate our equipment and provided a competitive price that we felt was both reasonable and justified.
In conclusion, our experience with TurnKey Parlor was exceptional in every way. Their professionalism, communication, timeliness, expeditious pickup and payment, vendor network of shippers, and fair offer truly set them apart in the industry. I wholeheartedly recommend them to anyone looking for a reliable and trustworthy company...
   Read moreI’m so glad I purchased from TurnKey Parlor! Neil was the gentleman I was in contact with and he was awesome. I talked to him about a machine I wanted from their website, 794 Taylor. When he went to check on it, he apologized and said that should’ve been removed from the website but still honored the price listed and was able to obtain another 794. He walked me through the entire purchase process and told me the machine should be ready to go once they did one final systems check on it. The next day, he had some bad news and said the machine was not up to their standards and couldn’t ship it in good conscience. He offered me a refund OR he had a newer model C713 ready to go. Neil knew I was in a bit of a time crunch and, even though the C713 cost more, he STILL honored the price listed on the website for the 794! Are you kidding me? I was not familiar with the C713 but Neil sent me the manual for the machine and it turned out to be very similar in operation so we went ahead with it. I was hesitant to pay through PayPal. I was not familiar with that payment method, but Neil walked me through it and it was a breeze. He answered any and all questions I had and by the end of the week, I had a new machine! The technicians that delivered the machine were extremely helpful and installed it and made sure it worked. They showed us how to operate it and left a number if we had any questions. We’ve had the machine for a few days now and it’s amazing! I couldn’t be happier. To Neil, and to TurnKey Parlor, thank you! I highly recommend this company to whoever is looking for an ice cream...
   Read moreThis team is amazing! If you are in the ice cream business, this is the place to purchase the proper equipment. I purchased a merchandise freezer from a large restaurant supplier online. The freezer was awful. It didn't keep temperature and it ruined every novelty in it, yet it was marketed as a merchandise freezer. I had it for 2 years and got rid of it. These guys steered me in the right direction and I purchased a proper ice cream merchandise freezer. This one is a work horse and I am so glad I consulted with Turnkey. I also sold my gently used ice cream cart with them. The pick up and all was so much easier than I had anticipated and much easier than selling it myself. I highly recommend using Turnkey for...
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