MIT Coop at Stratton — Local services in Cambridge

The MIT COOP chain store's membership benefits, such as discounts and offers, are a valuable feature for regular customers. However, the return policy, which restricts returns to the store of purchase, can indeed be inconvenient, particularly in urban areas like Boston where parking is limited. This policy may require customers to revisit the original store for returns, adding to the challenge of finding parking. It's a common urban issue where the density and demand for space often lead to parking difficulties, impacting the shopping experience. Retailers in such environments must balance customer convenience with operational logistics, and feedback is crucial for them to consider how policies affect the overall customer...

The place is nice, staff is attentive. I'm knocking off a star because the MIT paraphernalia designs are the same tired old designs from 30 years ago. The logos are monochromatic with no accents. While you may find a jewel here and there, most of the designs are not worth the amount they charge. Unfortunately, they seem to have a licensing monopoly...

I expected more from a store at one of the best Institutes in the world. Overall, it was messy, old, and didn’t have a great selection. Compared to the Harvard COOP, this one should get a 1-star. I’m being generous with three...at least it exists but could be so much better and could be improved to the point where it would actually...