The service was awful. We ordered October & it came March. When I went in to ask when it was coming he was with someone so I sat down & waited. He came over & sternly asked what I wanted. I said to know when our paid for furniture was coming. He took 2 steps standing over me & tells he had called & told me it was being delivered on Tuesday. I replied he NEVER returned any call to us & he yelled again I was a liar & the furniture was being loaded at that time & he walked away. I was STUNNED. I sat there waiting, then walked out to the truck & guess what there was NOTHING there the size of is sofa & love seat to be delivered & I said just that. He yelled from inside the truck asking did I want my money back? After he assaulted me with ANGER & RUDENESS I said yes I want my money back. Guess what he said ... His wife had the check book & he couldn't write a check to me. I went home & eventually had to go to an attorney. Then we got our furniture but even tough giving my money back was HIS idea he wouldn't even do that. I have never met a true business person as RUDE OR NASTY as he is. I think because I'm a senior citizen he thought he acted that way. If you ever shop there, please check his history with the courts & credit lines & any other way you can. And if you're older don't...
Read moreHorrible experience! I recommend everyone to stay clear of this "sham" of a business. I ordered 2 reclining chairs for my new Florida Beach condo rental, and the chairs came in 2 months later than promised (much rental income lost). I called and emailed them many times and they refused to take my call or return my messages at that time. Then, after I FINALLY got my chairs, we discovered we had a refund coming for over-payment. I called and Terry said the check would be mailed out immediately (refusing to just credit my credit card on file). After I month and no check, I called again and he said he thought it had been sent, but was not. So, he would immediately write the check and mail it. Currently, I have STILL not received my refund check (after 1 1/2 more months and have realized he was apparently lying all along and never even planned to refund my credit. The bottom line: Terry, and his so-called business, don't really care what happens, are not honest or trustworthy, and seem to be just trying to retire with whatever money they can screw their...
Read moreMy wife and I are from Illinois and recently purchased a home in Cape Coral. We were very lucky to have discovered Terry Melvin and Cape Coral Discount Furniture. We've already purchased a beautiful, well constructed white wicker dresser and mirror plus six sturdy and gorgeous swivel/rocking wicker dining chairs.
Terry is very friendly and knowledgeable and just a pleasure to work with. He has access to a wide variety of beautiful, well made furniture at unbeatable prices. Terry kept us well informed throughout the process and twice personally delivered furniture directly to our home on very hot days.
In our opinion the prices, quality and service just can't be beat. We recently ordered a comfortable good looking sleeper sofa for our guest room. We really could not be more pleased with Cape Coral Discount...
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