H D Bean Jewelers — Local services in Carmi

I had several items repaired and had a custom item made . I also purchased a pair of earrings. I have trouble with finding earrings due to one ear having been ripped. The lady was very sweet and listened to all my information. I also ordered another custom peice a few days later. My daughter and I went to pick up the last custom peice and I needed to return the earrings as they didn't work out due to my ripped earlobe. To my surprise I was told I either traded for jewelry I really didn't need or want, or be charged for the employees money as well as the money the merchant would be charged on the deb and t machine. All while I was purchasing another custom peice. Now I was paid cash back. The machine charge..dont known, since 5he machine was not used. Nor as a customer do I feel I need to pay the employees wages. The receipt doesn't say anything about no returns or exchanges nor is there a sign in the store. I was planning another custom peice but I think I will go...

I love this jewelry store! It truly is the best around! I have purchased several pieces and have not been disappointed in anything I have purchased. Any sizing or cleaning or repairs are all done by Cody in house . Cody is very knowledgeable and does a fantastic job ! Hannah , Cody ‘s wife and Joanie sales associate are great assets to this home town store. Carmi is very lucky to have H. D. Beans Jewelry. They are all so willing to make your experience great. Also the custom design is a great asset that you can’t just find everywhere. Cody does a great job! You will not be...

This place is definitely not the original hd beans this guy is all about a dollar and he even admitted it on a ring we bought for him then his weld didn't hold and he put my ring to the back and after a month of having it it never was fixed. My mother had a new stone put in and it took 3 weeks to get back and I wish I could post the pictures cause I would he told her to be easy with it he didn't even put right size stone back in and in less than 48 hrs guess what the stone is gone. This place will never get another dime from me or the family he does...