Walgreens — Local services in Carroll

Went to Walgreens Carroll Iowa outlet on 9th March 2024 at around 5 pm to print passport photos that was previously photographed at Walgreens itself . The saleswoman ( heavy set ,with the silver stud on her lips) claimed no photos can be printed there unless photographed there and then , I informed her that the photo I had with me was taken by Walgreens a month ago . She stated it was not possible for her to print out a photo previously taken , when I told her that's strange as all she had to do was connect my phone to her system download and print which is a normal practice,she rudely retorted' I KNOW HOW TO RUN MY KIOSK YOU NEED NOT TELL ME". So I had to leave . So according to her no photos can be printed out in Walgreens Carroll Iowa unless photographed there n then. Which is absurd so no one can bring family photos on a USB for printing . Strange and sad as other outlets are capable of doing so . Later went back with my husband ,this time i saw her talking to another Walgreens staff who by now must have told her that it was possible to get printouts of photos from a USB or phone. She very rudely told us which computer to hook on to and there after she found faults on the photo that i had to print ,since i had the photo previously printed at walgreens i knew how to navigate and got my final printout ....what a terrible experience considering we were the only ones in the entire store . BTW star rating is...

Worst pharmacy in town, if I could give a negative review I would. We used Walgreen's because of their drive up option. And every time have been told to come back in 45 min to an hour. Half of the time the staff would see us sitting there waiting to be acknowledged. They would ignore us and continue talking. Two separate times we were sent home with antibotics that hadn't had the di water added and mixed. Its a good thing we live in town. And that was after we were told we had to wait for 45 minutes to get it. We decided to take our business else where. Our son needed his medication filled monthly and this became too much of a hassle. On top of it when we got secondary insurance, we were told repeatedly that they could not bill to both insurances. We switched Pharmacy's and now go to the Apothecary. It's a night a day difference. They fill it right away, and have a positive attitude. Amazingly enough they had no qualms about billing to both insurances. And we were acknowledged the moment we walked in. I've need to fill prescriptions at the Omaha Walgreen's and they were not at all like the employees at the Carroll Pharmacy. I believe it is just poor staffing at the Carroll Walgreens. They really should think about how they would want their loved ones or themselves to be treated when they aren't...

Was basically called a liar today and discrimated on for having a virtual gift card. I have ALWAYS used virtual gift cards and even used one in the last month at this exact location. Unfortunately the walgreens gift card does not come with a bar code to scan. The last time the young girl typed in the gift card # into the POS. Today the cashier instantly got flustered and told me she could not do this when I even tried to show her where it said how to do it on my app. She wanted nothing to do with it and kept telling me there was no way to do this. Manager came up and proceeded to tell me they could only take physical cards. I have used virtual in several retailers including this exact location. I could not get a word in with the cashier who rudely kept shutting me down. I did get the exact card to work and did the online pick up but I have used these in this store before. Please train all staff on this process. Its been done within the last month so I know it...