Firebirds — Local services in Cathedral City

At about noon on Wednesday April 5th we walked into an empty store as far as customers go.The sales rep was on the phone with a customer. Once she got off the phone no greeting, no “let me know if you need help finding anything” she was very short with us when we asked about kid merchandise, and just seemed rude and annoyed overall and not customer friendly at all. We decided to take our business to the stadium tonight with hopefully someone a little more customer oriented. Don’t understand the lack of service it’s not like she was swamped with customers...

Firebirds are cool. Customer service is cool. However, prices exclude Firebird fans who aren’t rich from the joy of representing their hometown’s newest team; sports teams should build their fanbase via inclusion - not exclusion like Versace or Hermes. Just distasteful and disappointing for a team representing a diverse population from farmers to billionaires to blatantly cater...

Nathaniel was so helpful today! Was trying to purchase a particular Firebirds Baseball Cap at the kiosk outside of the ticketed area. They did not have that particular cap at the kiosk outside. Nathaniel ended up going to the main store inside to pickup the specific cap-- above and beyond-- All this before my flight back to Canada! Thanks so much--! GO...