I have dealt with Noble for many years and have never had a problem until recently. I received damaged product and the manner in which my situation was handled was deplorable. I was promised on three separate occasions that my replacement order was in production and would be on its way soon. This was in September 2016. It is now the end of December and I was just informed that there is no replacement product available. I have sent countless emails and left voicemail messages with the customer service manager. The only response I received was from a customer service representative who was very pleasant and helpful, but unfortunately was unable to remedy the situation given the lack of concern from higher management. The customer service manager himself was unable to return even one phone call. I will be taking my...
Read moreI was struggling with how to package my sterling necklace for e-commerce and I met Gary at the end of the day at the MSJA Jewelry Show in NYC. Even though people were rushing to leave he was patient and kind and really listened the challenges I was having. He came up with the creative solution of imprinting the Rethinking Eve logo on 2 sided satin ribbon. I called him 2 weeks later and we worked together to design the ribbon. He has years of experience and knows the products. His graphic design team and production teams were able to create what we had imagined. The product arrived today and it is fabulous. I want to thank Noble Gift and their phone receptionists, sales and production teams. They are creative, professional, timely and a joy...
Read moreI was truly blown away by the amazing level of service I received from Noble Packaging. They went WAY above and beyond to help me when I needed custom boxes in a very short amount of time. It was absolutely incredible how they worked around the clock to meet my deadline and did everything in their power to make the order a success. The quality of the boxes (and the awesome pricing!) impressed me in every way. They were WONDERFUL - particularly Mr. Meir Herzog with whom I worked closely throughout. I cannot recommend...
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