T.O. Haas — Local services in Central City

I have been to this establishment twice. The first time was simply for an oil change. And that went smoothly enough. I had asked them to make sure all the steering components were greased as well and as far as I could tell that was not addressed at all. The second time, I needed a wheel alignment after replacing some steering components myself. The steering alignment seems to be fine. I had stripped some threads on the lower control arm when I was replacing the outer sway rod bushings. I fasted the shop if they could just start with retapping the hole and putting a fresh bolt in, but instead they took the prerogative to weld in a bolt themselves. I was told at the store there was a 1/16” gap now, but I measure it at just over 1/4”. And this welding a bolt in place of the threads cost me 165$ for an hours labor and I can’t quite figure out why. I suppose it works, but if I was going to ruin the lower control arm anyway, why wouldn’t I have just welded the plate flat to the control arm? I also would’ve liked them to call me and confirm a plan of action before welding, but they did not. I suppose the cost of labor is outrageous nowadays. I do similar labor (welding farm equipment) professionally and make 24$/hr, but when I go to another shop that should specialize in more automotive applications, it costs me 7 times as much. C’est la vie. So it goes

EDIT: The second photo is after I cut the bolt out and welded the bracket straight to the lower control arm. It took about 30 minutes in total. Now the gap is actually just...

I really liked taking my car to these guys. As soon as it came to my warranty and THEM having to deal with it Rod was rude to me. I was told "we don't usually have anything to do with that the customer usually does that. You need to tell us first next time." I said I did. He states "oh and who did you tell this too?" I said I don't know but I told whoever 3 weeks ago when I first called." I know this because I told them " there is anew coolant that they won't cover and the hoses aren't covered." I was told 3 weeks ago that " anything older than 201718 doesn't usually take the new coolant." Sorry YOU made a mistake and that you are upset...

I’m not a certified mechanic. I am experienced at turning wrenches, in other words I know when shops are clearly trying to take advantage of someone that would be clueless. They gave me a list of the parts that were supposed to be an issue and a dollar amount of $2000 to $4000. After my son got the vehicle home I inspected the list of their concerns. I was very disappointed in what they call needs replaced. I hope you have a rebuttal. I will take pictures if you need proof. I don’t want my money back. The experience taught my son what to look for in a reliable and...