The Great Outdoors — Local services in Charlemont

Beautiful day beautiful river! Great outdoors was agreeable to take a large party, couldn’t transport us but they agreed to give us deflated tubes that we could pump ourselves and a ride back to our cars for the drivers. NP ! My tube had a leak so I had to keep blowing it up by mouth and when it’s soft you are at higher risk of capsizing and your feet get dragged over the rocks! Ok could be worse, still had some fun. They refunded one tube rental but we were told that the air pumps were free and only a $10 deposit to ensure we didn’t keep them. That was not returned. It’s $10 whischnis stupid money but I don’t like being told one thing and then another when it’s all done! I would return but spend more time clarifying what we were being charged! Also the leaky tube is a issue!! Trust me! Not sure a good way ti insure against...

Read their website extremely carefully!!!! We booked and paid for a reservation only to get there and after waiting till 11:30, found out that they were not open that day!!!!!!! There were about 20 other people there with us who were in the same boat! How can their website even allow you to pay for a day when they are NOT open? Don't waste your money on this place. It's actually not even that much cheaper!!!! Will NEVER go back there...

Great place, great staff, Great outdoors! My family and friends have done this for several years and will be coming back again! Chris is on his game and you can tell he loves his work and the river! Being an outdoorsman and believing in, leave no trace. I was impressed when Chris spoke about keeping the river clean and being respectful to all on the river, on numerous occasions! Thank you to Chris and his staff for a...