Graybar — Local services in Chattanooga

Buyer Beware. Bought an item over the phone. Was told the entire purchase would be $32.00. My card was charged twice. Once for $57.50, and another time for $1.10. I called numerous times and Mike at the counter assured me they would credit my card back the difference. It's been three weeks now and there was never a credit. The item I bought weighed 1 ounce and they charged $30.00 plus dollars for handling and shipping. This was not discussed or disclosed at time of purchase. I could have shipped this same item for about $1.50. I've heard stories about Graybar over charging before and this cements it for me. I will never ever buy from...

BUYER BEWARE I bought a 197$ Klein 200 ft fish tape which broke in 2 weeks. I brought it back and luckily the Klein representative was there. My company has a Commerical account with Greybar and we buy a lot across 5 states. The Klien representative refuse to warrantee the product and was quite rude and with his fancy shirt and shoes proceeded to lecture me on how to run cable ? Greybar employee fixed my fish tape for free but there is obviously no warranty on there tools of any kind. I should've bought my fish tape at Lowes because they would have replaced it. ...

Graybar has a lot to offer, such as, great customer service, knowledgeable employees, a wide variety of supplies, but their best quality, in my opinion, is their selection of Klein hand tools. Not only do they have almost every tool Klein makes in stock, you will not find them cheaper in the city of Chattanooga and if you do, I'm almost positive they will price match. I would definitely recommend stopping by Graybar next time you're in need of some great quality,...