I really didn't care for this Atwoods. It was ok as far as being clean and stocked. There was someone cleaning the bathrooms when my son needed to go #2. They had BOTH bathrooms shut down for one person to clean them. They let my son go but it was very uncomfortable for them to wait with the door to the bathroom and everything posted open. I chose to hold it because it was too weird for me. Then my husband and I spent 45 mins looking for the animal wormer. Tons of employees walked and worked around us looking HARD for this section. Finally my husband asked because all we could find was goat wormer. The employee said it was upfront located behind customer service 😑😑😑😑😑 UUUUGGGHHH!!! (A sign near the dog meds would be great) I went and waited for everyone to leave the area to deal with someone having a return issue. Then I walked over to look at what wormers they offer. I'm quite particular about what I give my dogs and the people that make these have money on mind not safety. So im going to need to look and read multiple options. As soon as I walked up an employee comes over and STOPS me from looking to ask if i wana look. 🙄 Yeah, but I can't see any of that from here. Then the people having the return problem come over and are talking super loud between me and the employee I'm talking to. Then ANOTHER employee came over to ask when he can start rushing customers out. (ALSO I STILL NEED TO PEE! Even though they were closing in 19 mins 😂 They couldn't wait to close BOTH bathrooms until customers were gone.) Now that he hasn't been at his register, there is also a line behind me. So she is now talking to 3 ppl not including me and they are all yelling over and around me to each other.
I have sensory issues and that was WAY TO MUCH for me to concentrate or even be able to talk to this person. I literally can not hear sounds individually when they are that loud and close. Even if she had handed me the box I would not be able to read or comprehend the information with all the sensory input or the people's eyes waiting for me to be done. I would need to stand in line and read multiple boxes for wormers im not familiar with. That is INCREDIBLY uncomfortable with a line of people needed help at the service desk. Idk why a glass case like they use for the knife or dog electronics wouldn't work.
All around a weird experience. I'll get the...
Read moreI rate 0 stars!!! In the last year, several management changes...causing this store to go downhill in everyway!!! Always out of stock, store is dirtier than I've ever seen it!!! New management is rude and not customer friendly!!! Used to by a "farm and ranch store" now I see the phrase "ranch and household goods" in the title!! Funny how all the candy and snacks are always fully stocked up front, but common livestock supplies, fencing materials, and parts for equipment shelves are very rarely stocked. Last couple months, its been a wasted trip every time!!! I will drive the extra 15 miles to Tractor Supply from now on. I'm sure that their corporate office has noticed a decline in sales (parking lot is empty alot more than it used to be). However, the main office doesn't seem to care. Sent an email detailing my complaints, and they never responded!! Too bad I hate to rate with the minimum of one star, because they don't...
Read moreWill ever time I go into Atwood I spend about $200 to $400 dollars each time. I go in on5/10/25. At 10:05. Customer # 467225. . So I go in on 5/14/25. Asking for a discount on the kennel . Because the wiring was masted up on the day I got it. We made should to show one of the kids there. We was planning on buying a walk behind weed eater today. But the store would not help us with any discount. So we didn't by from Atwoods. We just spend so much of are money at Atwood I would figure they would be at least helpful. Guessing we are going to eventually find a new feed store ECT. Your company should help the people that shop there so much. This is Tara Stephens. I have a fram tax there tax number there. I'm giving you my name so maybe you can see how much we spend there...
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