Family Thrift Store — Local services in Chesapeake

The owner doesn’t care about the community or making sure what he is selling works. A simple exchange and a breath of care would’ve made this 5 stars but, instead he decided to point to signs and show no empathy towards the matter. To the owner, it’s a new day in business and you won’t make it far by sticking to “policy’s”. You’ll last longer supporting and helping the community then just...

I really liked this store at first but my last visit I was charged $15 for something I didn’t buy. I bought 6 purses but had a 7th charge for clothing. I didn’t buy anything but the 6 purses. I had suspected before that this might be happening at thrift stores not just this one but this was I KNOW for a fact I was charged for an extra item. Make sure you check your receipts before you...

First experience with them today. They have a wide range of selections. Donated some things then bought some things lol. Happy with the customer service and found out their business opened right before covid hit so they could use all th support they...