Parallel Ag — Local services in Chickasha

10/14/2025 I've waited 2 months to write this review..

I was excited to have parallel ag work on our new-to-us tractor. We transported the rig from east of Ada to Chickasha. Other than a little lack of communication, the service (front differential, complete rebuild) was great and seemed more than we expected. We met many good people and had great conversations. After a short period, we picked up the tractor and put it to use immediately; unfortunately after only 5-6 hours of use, the front differential was leaking. I called the the service department immediately (Thomas) and after a few back and forth phone calls, we were promised this would be resolved and a tech would be sent out as soon as possible. Well, it's been 8 and half weeks and the tractor hasn't moved an inch from that time; No service tech was ever sent and I haven't been contacted since August 7th.. To say that we are disappointed is an understatement. If anyone knows of a trustworthy MF dealer, please...

Edit: Raised to 3 stars. They called me on 7/3 and said they had overnight shipped the spring, and it was there if I still needed it. I already had another spring delivered. If they had made this offer on 6/29, it would have been acceptable because mistakes happen.

I ordered a part the morning of 6/27 a Tuesday. It was supposed to be in on Thursday the 28th. I called on Thursday morning. It was not in. it's no big deal because UPS hasn't run yet. Friday the 29th, I go out of the way to swing past the dealership. That is when they informed me that a ticket was made, but the part was not actually ordered. It would likely be July 5th before the part came in. I told them I needed it the next day, and they needed to cover the overnight charge because it was their mistake. They told me no. I left without the part. I called Schmidt and sons in Kansas, and they are sending the part. It will be $80 cheaper than what...

Worst service on phone and in store. Called first lady on phone got rude because parts couldn't come to phone so I left message waited 30 minutes for call back, then went straight up to store because it was 415 and stores were about to close, set on stool for 40 minutes watching 2 people behind counter, while other workers were all around talking doing nothing ignoring me and another customer. When they ask me what I need i told them and they said I would have to get part at another place which was about to close now because it was 5 o'clock and...