This experience was the worst I have ever encountered in dealing with a business. Initially, I called the company and explained to Oscar all of the equipment I had already purchased in addition to what I would like done to install my car subwoofer system and requested a labor price. This price was provided. When I arrived he then increased this price by 60 dollars stating this is the cost to install an off/on switch (keep in mind I had already told him about the installation specifics over the phone and he gave me a price, but when I arrived he charged extra).
Seeing that I wanted my system installed I told him it would not be a problem. I left the vehicle their and went to run a few errands. When I returned he asked me "did you open the amplifier box at home?". I told him yes I did. He then proceeded to say that the telephone cord (RJ12 wire that connects the amplifier bass/gain knob) was missing and I would have to purchase another. Little that he knew, I opened the amplifier box INSIDE of my trunk (i.e the box never left my trunk), saw and touched the wire myself so knew without a shadow of a doubt that it was included. At this point I am confused because I feel that I am being bamboozled. But to avoid an argument I told him that I would purchase this wire and come back for it to be installed. He then says that it will cost me an additional 40 dollars to SIMPLY run this SINGLE wire. Mind you, I have already paid him full price for the ENTIRE installation, and if the wire was not missing it would be included in this price; but now he is trying to make an additional 40 dollars from me to install ONE wire that I KNOW he STOLE!!!!
I became angry and he agreed to install it for free when I returned. But once I returned he visibly had a lot of attitude and verbally expressed the same. I usually don't write reviews but I felt that this is one review I had to share. The entire service was distasteful and he is a petty THIEF. I know with Corona times are hard but you have to be honest.
PS. He twists wires together and uses black electrical tape for the connections. I asked about secure wire connectors and he refused.
Updated response: In the event that you have difficulties reading. The AMPLIFIER was opened in my vehicle's trunk and NEVER left the trunk. I saw the wire with my own two eyes in the EXACT spot that youtube had the wire in the box (I went back and watched youtube videos just to make sure I was not going crazy to see where the wire was in the box and the wire was exactly where I saw it when I opened the box). At NO point in time did I remove this from my trunk and then I brought the vehicle to you. Where ELSE could the wire have gone? You tried to charge me extra for the simple installation but after I refused you grudgingly said you would do it for FREE, which you did when I returned but with ATTITUDE. I am not one to make false accusations or even write reviews but this was...
   Read moreI have been without bass in my car for about the past 2 weeks or so. Depressing. I just never had time to go somewhere to find out the exact problem (subwoofer? amp? other?). I came home from work (late) yesterday and said, "I can't do this any more!" I went to google and this place came up. And they were still open! I called and spoke to Oscar and told him my issue. I asked if I could come "right now" and if he could just look at it "right now." He said, "yes" and "yes." I immediately went there.
I drove my car right in and met Oscar... very very nice gentleman. He did his tests and then told me that the amp and sub work. It is this piece that sends the signal (when I turn on the car) to the amp. He said it probably died so I would have to replace it. He showed me the piece and said it was $69. He said there is a cheaper $19 one but that the better powered one would be better for my car. I said okay. How much for the work? He said he would just charge $40. I said heck yeah. I asked if he could do it "right now." He said, yes. He said he would just have to follow the wires to find the piece and then he would replace it. He told me about 30 to 45 min. I went for a walk. I came back and I could hear my music playing with BASS! He said that I didn't even need the piece. He found some loose wires (probably from playing all that Migos... loudly). He reconnected them properly and taped it. All good. NO CHARGE. I tried to break him off some cash, but he said, no. I was so so HAPPY! And so so THANKFUL. Good dude.
No one would ever know the place is there. I know that area very well and never knew something was behind there. It is scary driving down that deep, steep hill and going back there to the end. But they are there.
Thanks, Oscar.
On another note, I have to say they definitely need some new couches... and...
   Read moreI went to lebrons and they were able to take me that same day as I needed a car alarm urgently. Their prices were fair and the did an ok job of installing my alarm and starter because they damaged my car in the process. I have a Nissan 370z with many computerized systems. The alarm works great but I guess my car was too complicated for them. Firstly when I left the place I did not notice it at the time but my air conditioning was not working. After a couple days of trying get to adjust the AC I was only getting hot air. I came back and told them, They told me I cannot just show up in need to make and appointment. I made the appointment for the next Sunday at 11 am.
Showed up at 11 am on sunday and only the guy who does tint was there. The guy who fixes alarm was not, apparently he had car issues and would not be showing up for another 2 hours. Took this as a sign and decided to take my 370z to the dealer. When I went to the nissan dealer they told me something is wrong with the wiring. After doing a wire trace they found that one of the wires were shorted out to the AC during the alarm and starter install. I paid 410 dollars to have it fixed essentially doubling my alarm install cost. There is also a dashboard light for the intelligent key system that does not come off my dash Even though it works perfectly.
My advice would be to only go if your car is old and uncomplicated. They are certified installers of viper systems but my experience...
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