Eureka Lash & Beauty — Local services in Cincinnati

It took a long time to decide if I wanted to review. Mostly because I am always in full support of my people in business. But there are things that we can all do better. While her skill in lashes is a clean five for me, the service was not by the end of things. Somehow, one of my appointments I booked for the year was cancelled. I could have absolutely mistyped or chosen the wrong date so this, is on me. But, she was booked by the time I realized and I needed my lashes done before my trip. So I went to another place. The day before my next appointment, I started receiving notifications that my appointment was cancelled, then the next. One by one every appointment I booked for the year was being cancelled. I text right away and asked if she was cancelling them. She immediately called me. Her response was that yes, because I went to someone else and she did not know what they did I would need to book as a new client so that she could take a look, fix anything not up to her standard and so on. This would cost me the same as a full set. Not completely happy with that but okay, I get it. Business is business. My issue, I booked her for the year. Cancelling the next appointment and rescheduling it AFTER calling me first would have been appropriate. After that appointment I would no longer be “new” so there was no need to cancel them all. Worse, immediately after our conversation while I entertained for a moment, rebooking, two of my already scheduled appointments for months, was already taken. The current person I still see is amazing, so I have never gone back.

While I feel her work is good and she too good people, as a customer I was mishandled. You don’t cancel loyalty. I would have never gone anywhere else. But not calling me and at least discussing your plans and then just dropping me off like I didn’t matter made me feel like my dollar wasn’t valued. It only takes one for me. And I...

If you have been looking for the best place in Cincinnati to get eyelash extensions, look no further. Eureka Lash is incredible! Erica is a true artist. I made an appointment with Erica after having a set of lash extensions done elsewhere (I was not happy). We started off my removing the previous lash extensions, which were a mess! She asked me about what look I was going for and then looked at my lashes, before making her recommendation! She was right! When she was done, I looked in the mirror and could not believe how beautiful my lashes were! I was thrilled and can't stop looking at them. I have know others who have had lash extensions, but have never seen work like this. She is incredible. Make and appointment with her! You won't be...

My experiences with Erica have been nothing short of amazing! Erica has been doing my lashes for 2years straight( I've never cheated on her)and there has never been a issue ever! Her space is clean, comfortable and inviting, she has an amazing personality, great to talk too and her work speaks for itself I can go 3.5 weeks before I need a fill. I absolutely recommend her you won't be...