AutoZone Auto Parts — Local services in City of Beacon

Yesterday my car battery suddenly died while I was out doing errands. I called my dad to come jump start me and we went to auto zone on south road Poughkeepsie to get a new battery. I drive a Hyundai and for whatever reason the battery lined up a little weird so my dad wasn't able to secure my battery well. I was super stressed out as I commute to work during the week and my usual mechanic wasn't around on Sunday's. I went to auto zone in Beacon and I was so stressed out because of the typical abundance of mechanics who don't know what they're doing or the deceitful ones who want you to spend more money. Werwin took the time to come out and look at my car and was able to to solve the problem within 5 minutes. He was so kind and knowledgeable and I'm so grateful for his help. If I ever have a car problem again I'm very likely go to back to auto zone beacon and I hope...

I was a secret shopper today. Came in asking about a warranty for brake pads and gentleman then proceeded to tell me they are about defects and not just wearing of the pad. Yes it’s obvious, that’s not why I was there. I was there to see if the warranty was still up. He asked how long ago I got them. I said a year ago. He said nope won’t be on on there even if it says lifetime warranty. Here’s my issue that he wouldn’t let me explain to help a customer. The car has only been driven 13178miles and the pads are crumbling instead of wearing. Aren’t brake pads supposed to last longer than 13k miles? It was the manager there aswell. Been told to leave this review as a reminder of the service that was given today so that the employee can correct his actions via...

Only rating 4 stars due to their website. The staff is great! Especially Nicha ( hope I spelled that right) another employee looked up a sideview mirror that I desperately needed for obvious reasons on my work van. They did everything correctly typing in the information as far as make model and year of the van. The website had several different mirrors that website said would fit. Not even close when I received it. I looked it up myself and same issue. None were correct. Nicha was very kind and helpful with my return and offered to do some more research. I was able to find it elsewhere already, however I would still shop there. I go fairly often and this is my first issue and it certainly does not fall on the staff or...