Branded By Brittany Ink — Local services in Clinton Township

Unfortunately I did not have a good experience here☹️. I did research, read Brittany's reviews and looked at her work prior to going to the shop in early November, 22. She was working on someone else but a nice guy talked to me about what I wanted and she peeked over and participated in the conversation. We then had a conversation over fb messenger about what I wanted (2 watercolor reworks 1st) and then some new designs next. I came back to the shop 2 deliver deposit and she was with someone else again so same guy took money and pictures while she paid brief attention. 6 weeks later (last week) I get a fb message from Brittany "sorry, I know this sux but I need to cancel our appointment. What you want done isn't what I usually work on". I feel frustrated for the lost 6 weeks I wasted and angry as to why she couldn't have atleast suggested someone else in the shop could do it or at bare minimum, given 5 minutes of her undivided attention. Parts of her "sorry" message were confusing and based on a false understanding of the circumstances. She did refund my deposit but I still feel dumped and I know if I treated a customer at my work like that I would have been in trouble! Not good customer service,...

I had a few tattoos done here and made another appointment to get more work done, when I was still at the shop. I put down a $50 deposit that they required, and they didn’t have me sign any paperwork proving I put money down. Well they only had one appointment available, at the time so I took the time slot and told one of the owners: Brandon, I may have to cancel this appointment, as I have to check my schedule. He said that would be fine and my deposit would move to the new date if I had to reschedule. I ended up finding out I was pregnant, 2 weeks before my appointment so I told the owner Brittany and she said that was okay, and we could reschedule after I had the baby. Fast forward to after having the baby, and scheduling the appointment, two days before I get a message with some ideas for my tattoo. I said what I liked, and what I didn’t like and she made a tattoo on her computer, it was nothing like the others I had sent her so I told her I didn’t like it very much, and I wish it looked more feminine. She replied and said I could cancel my appointment then, and that she doesn’t get paid to take time to draw up a tattoo. Isn’t that what artists get paid for?...

I had looked all over town for a great artist to eventually do some bigger pieces for me in the future after having been to a couple in town already & I just wasn’t satisfied with the work they had done. So I made an appointment at this shop for a decent sized piece to see if they’d be a good fit to eventually do bigger pieces for me & Brittany was phenomenal from start to finish! The appointment booking was simple & easy, she made sure I was comfortable the entire time during the tattoo & the other artists were very friendly & welcoming. Very nice, easy going people to talk to & get along with. Their studio was super clean & the colors are very energetic! Can’t wait to get back in & get my bigger pieces done by her hopefully soon! It’s been...