AT&T Store — Local services in Clinton

Had a friend of mine go in to do a SIM card swap, rep told him that she couldn’t do it cause the bill was past due. I’ve worked for ATT for two and half years, never had an issue changing a SIM card for any customer with a past due bill. The next day he goes in to do it and they give him trouble yet again, this time the bill is current. The rep helping him the second time was telling me that she couldn’t change it if the bill was past due because she doesn’t work for a CORE store which is also false information. Tried to speak to a manager, manager didn’t want to speak to me. I will be calling the store and asking for the District Manager’s email address because this was just...

I moved to okc almost 2 years ago. I called almost every att store in the metro this week before searching the website only to be told my closest store to have my phone was Anadarko. I go home one day a week. I called spoke to JT he verified the 12 pro max 256 was in stock. I went down and he was fantastic. Friendly a little funny and knew his job. Such a relief from the metro employees that speak down to everyone. I liked the entire crew there. All friendly explaining my new phone and answering questions. This team is an AT&T...

We usually have great experiences here. Aaron is a great employee very intelligent about products and how to fix things. Jeff is also very helpful, can't remember the other guys name. The woman Carolina is also very helpful. We just dealt with Aaron mostly and he had to keep stopping to help everyone else. We had a wrong phone ordered for us and it took about 2 weeks to get it fixed this was a pain. Finally got it all taken...