12th Man Technology Service Center — Local services in College Station

Had a really disappointing experience with 12th Month Technologies (Apple service center). I went in with my iPhone 14 Pro that had a boot loop issue, and instead of diagnosing it properly, they told me the phone couldn’t be fixed unless I replaced the entire back unit for over $700. When I refused, they returned the phone in worse shape, the battery was bulging, which wasn’t the case when I dropped it off.

They also gave me a loaner phone, which already had a torn tempered glass when I received it, but when I returned it they charged me $20 for “damage.” Feels like they try to squeeze every dollar they can.

Later, after contacting Apple directly, I found out the real issue was just the battery. I ordered a genuine Apple battery through Apple’s Self Service Repair, replaced it myself for a fraction of the cost, and now my phone works perfectly.

The only positive part of the visit was the front desk lady, she was polite and helpful, so credit to her. But overall, the service center itself was unhelpful, overpriced, and careless with my device. If you have iPhone issues, I strongly recommend looking for other options or checking Apple’s official self-service repair before...

⭐️⭐️⭐️⭐️⭐️ Had such a great experience at 12th Man Technology! I brought in my Beats earbuds because they were having weird sound issues, and Amy helped me get everything checked in. She was absolutely amazing.

She walked me through the whole process—what they’d be doing, what diagnostics would look like, what kind of timeline to expect, and what the next steps would be. She explained everything so clearly and made it all super easy to understand, which I really appreciated.

She was friendly, professional, and just genuinely helpful—she made something that usually feels stressful way easier. You can tell she knows her stuff, and she handled it all with such care and patience.

Honestly, if you’re having tech issues and want to feel like someone actually cares about helping you get it fixed, go here—and fingers crossed you get Amy. She deserves all the stars.

It’s not too often I write reviews, but this one felt worth it (lol by the looks of the all other reviews seems Amy truly does a great job and cares...

When I first came in I explicitly asked if I needed to pay now & was told that I would not have to pay until the end of the process. I was told I would be sent an invoice if payment was needed and that fixing my device would take a week at most. A week goes by and I text them for an update only to find out that they hadn't even ordered the parts because I had not paid. While staff were friendly this was incredibly frustrating. Throughout the repair I had to be the one reaching out because no...