I've been to this salon 3x now. The first two times were good. They gave me a same day appointment and they were friendly when I arrived. However, on the third visit I was not so much as welcomed when I arrived although they made eye contact. I stood at the door for about ten minutes waiting for someone to speak. There were 3 customers in the salon in total (including me). None of the employees looked happy. When they did address me they said, "Go. Sit." Once I chose a service I was not spoken to for the duration other than to choose a nail color. When I ask a question about a color they responded "What's the problem?" If I tried to make conversation I got gestures in return only.. It was very strange for such an expensive service and a stark contrast to the first two appointments. I did not get the massage that should have been included with the service and they did not even ask if everything was looking OK etc. either. I tipped them each time as well (except the last). They comment in another language when you fill out the tip screen on the payment device. With the price and the nature of the experience (a self treat), you would think friendliness and kindness would be standard. I will find...
Β Β Β Read moreWent in earlier today with my aunt and everything had been fine up until my aunt had chosen her nail color and the stylist flipped out and got mad at her for it, wouldn't allow her to get the color she wanted even though she brought it to her twice. She proceeded to yell at her and my aunt just sat there not saying anything. I was very disappointed with the service considering I had heard good things about them. We won't be...
Β Β Β Read moreAmazing service! I went in with only an hour to work with time wise and I got what felt like the VIP treatment. My nails came out perfect and they got me out before the hour was done. I'm excited with my nails. I rarely get a chance to indulge so this was a wonderful experience. I'm happy to say I will definitely...
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