Furniture Barn Inc — Local services in Columbia

On 18 May 2024, I visited Furniture Barn. At the time of my visit, I was assisted by the manager, Jeff Hendricks. While there I purchased a bedroom set totaling $2,483.89.

The furniture was delivered on 24 May 2024. At this time, the employees broke the leg off of the chest. They notified me and said that they would replace the leg that was broken.

On 28 May 2024, they attempted to redeliver the chest however... the leg broke in the same location. They said that they had glued the leg back on and it apparently did not work.

I called the manager, Jeff Hendricks, after they left and he said that they would replace the dresser.

I do not have faith in this company considering they tried to redeliver a broken piece of furniture. If they would do that in the first place then why would I trust that the "new" chest will actually be new? How can I trust this furniture that should last me years when the company is untrustworthy?

At the very least I believe that some of the amount that was paid to the company...

My husband gave me a small budget when it came to furniture shopping, and I looked at three other places around town that had decent selections but would have ended up spending more than I wanted to. I stumbled upon Furniture Barn when typing it into my gps, and decided to check it out. They had a pretty large selection of new items and an even larger selection of used items. I walked through the entire store and was pretty impressed. The manager, Jeff, said he could give me a good deal on one of the couches that I liked and made sure that I was taken care of. He was super nice and promised a quick delivery. I paid for my sofa and loveseat and picked a delivery time that was convenient and the couches even came early! They are super nice. I highly recommend this place. It certainly wasn't set up like a high end furniture store, but the pieces I bought were high end, without the pricing of a high end item. I love my new couches and I'll definitely be heading back to...

Customers be sure to get a quote in writing for the furniture you're selling First before they load it on the truck. The owner will take your furniture and then lie and tell you that it's not worth what he originally offered you. And if you add additional furniture to sell while they are still there loading it on the truck, he will also claim he paid you for it when he didn't. Go elsewhere or take the risk of...