Boysville, Inc. — Local services in Converse

The emergency shelter does not effectively communicate with parents. Official documents were not given to me, who to make grievances to, schedule info or rules, etc. They missed medication dosages for my disabled child with mental health disorders and ignored my requests for explanations. They administered incorrect dosages and when I asked for clarification on medications, my requests were ignored. They had my child see a psychiatrist I never consented to, despite her already having a doctor she sees, this was corrected, however, by the time I could get this fixed, they changed my daughters medication list (again without my consent). My child was harassed by another child, touched and hit, and an incident report was never made and I was never notified of it by staff. Every time I ask questions about the treatment and care my child receives, I’m met with unprofessional and defensive comments and responses. I’ve never lost my rights as a parent snd I am the one to reach out for mental health treatment help through jmc but I’m treated like I’m unwanted in the case, like I’m asking too many questions and in the end , my child is further traumatized and untreated. Staff allowed my child to steal and laughed at the event as it happened, they talked negatively about me to my child and they lied to my face when I tried to share with them that other kids in the cottage were threatening my child (they knew about it but told me nothing was going on and became defensive and upset with me). I would never recommend this place to family and friends and most definitely would not recommend this place for kids with high level of care needed or with mental health needs. That’s my personal experience and I hope others don’t experience this, especially kids who do not have advocates or parents active in their lives. It’s a shame how staff operate at the emergency shelter, not all but those few I’ve had to communicate with are incompetent in caring for children with high level needs and lack the professionalism to work with parents and medical issues and can’t communicate effectively. I’ve tried reporting these issues and concerns but, again, I do not have contact lists for staff at Boysville to speak with an advocate or administrator. I’ve left messages through what I could find on google about this place, this seems to be my...

If 4.5 was an option I’d push it but boysvile was a great place I was here for just abt 5 months When I was 14 and 3 days when I was 5years old. I remember both times of living there I enjoyed my time here staff except Ms ladyann I can say had respect for the kids only reason I had issue with her is i saw a lot if things she awas doing and testing some of the kids and it was unfair in the long run. Food was great I felt safe here both times and would love to volunteer one day even though I was unsuccessful discharged I’m very grateful for this...

This cps placement is very disrespectful the staff debby and melanie are very disrespectful staff i called my sister today and phone calls on weekends usually dont end till 9 and i always call my sister on weeknds around 8:30 and melanie the staff just hung up on me with a disrespectful tone and debby she judges people my friend has cancer and she has no hair and she was looking at my friend ugly like wierd when we went to go...