This location used to be called Romp & Roll and has been an essential part of teenage life in the area for DECADES!! My 15 year old is a frequent "regular" skater there and for some reason her "teen debit" card was not going through and she called me from the line. I had just loaded her card with plenty to cover the $15 admission and checked the app to ensure it was not locked. Thankfully, instead of having my daughter step out of line or tell her she could not enter the skate with her friends they allowed her to go inside to my relief because they have a cash app option in place to pay. PHEWW!! I appreciate that she was allowed to go ahead skating with her friends instead of being singled out of to the side. After reading the comments I would like to say that I strongly agree with the reviewer saying to me them settle in and make adjustments as and where needed. EVERYTHING is out of control expensive now and skating is no exception. However, it's worth it if we know they are looking out for our kids. Honestly it's probably cheaper than buying pizza for a group of teenagers!! I am looking forward to seeing more from Cascade...
Read moreCame today to celebrate my daughter's 6th birthday. My husband and I brought our 7 kids, one of which is severely autistic and has epilepsy and cannot skate nor enjoy the music, and were told we had to pay for her admission. It was 5 bucks which really wasn't an issue until they told us the skating rink closed from 6 to 7pm after we had already paid. Note that we arrived at 4:53pm and paid over $120.00. After speaking with the manager, I asked if we could come back after 7 for their 2nd session, seeing that the kids couldn't even enjoy a full hour of skating (bc it takes time to rent and put on skates), we were told not without paying again. If I could give this place no stars I definitely would and would highly recommend staying as far away as possible. Also, the music the DJ was playing was very inappropriate for children, smh, just don't go. Try Golden Glide or somewhere else in the area, I traveled from LaGrange to get here, which is 100 miles away. Very disappointed in their...
Read moreIf I could give no ⭐️ I would have, had my son’s 9th birthday party here… They did not honor discount provided at the grand reopening, they charged me extra for ppl & things that I did not purchase. Host was to introduce herself at 3:30p host showed up at 4:45p table was reserved until 5p. They stated that we could bring ice cream & would store it until time to cut the cake they never took the ice cream it melted & ruined the kids cloth & party favors. I went to the manager along with the front cashier all they said was to complete a survey,… I am still awaiting my refund for the extra skaters added to my tab. - I am under no circumstances asking for a full refund, just asking for adjustments to what was requested. Not to mention it took 2 months for me to book reservations, the young girl who answers is extremely rude… & I’m not supporting this BLK own establishment ever again. The security guard at the front was the one assisting with my...
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