Elev8 Performance — Local services in Costa Mesa

Signed up for a 3 month membership at this gym despite it being a long distance from my home, but simply because it was along my long commute to/from work, I could stop by a couple days a week for a workout, whatever.

Honestly, gym is great, love the trainer Alex, he's an awesome dude, equipment is great, never really heard anything from management.

However, I haven't been in over a month just because my working hours changed a bit and I have a gym at the office. Paying $150 a month for a gym I'm not using kinda sucks, but whatever, that's what I signed up for.

Last night I get a notification about another $150 charge at the gym, "Oh great, I'm gonna have to call in the morning" I thought to myself. So I call, someone answers, says I have to submit a request to cancel. This is pretty rich coming from a small single location performance gym, treating people like they're a number at LifeTime or PF or 24 hour or something like that? Okay so I "Submit a request" online and explain the situation and the response is, sorry too bad we're taking your $150 for this gym you're not using for another month, but we'll make it really convenient for you and not have you return your fob? How generous.

Anyways, point is, I didn't really expect this kind of treatment at a small, otherwise friendly, local gym like this. Last thing you want is someone's opinion of your establishment to be soured on their way out when they've otherwise had a nice time at your gym, simply because of "policy". Obviously everyone agrees to the same terms when they sign up to the gym, that I'm guessing at least 75% of people don't read.

As I said to whoever from Elev8 texted me about this, just because you make something policy and force people to agree to it, does not make it ethical, or right, or whatever. When you encode a form of theft from your customers in your policy, you're going to piss them off, and you're going to have a bad time. So, from me, Elev8, enjoy this teeny tiny hit to your google rating, as my wallet has enjoyed another $150 hit from you guys for...

I've tried gyms before but never felt confident or comfortable. I knew I needed a coach or trainer to succeed, so on my search for a gym with a more personal touch, I found Elev8. After touring with Cierra and speaking with the owner, Kat, I felt reassured. Kat understood my goals and concerns, ensuring the gym wouldn't push me too hard too quickly and would support my desire for a gradual lifestyle change. I had a free training session with Julie, who evaluated my strength, mobility, and balance. Feeling ready, I committed to twice-weekly sessions with her, which I've maintained for four months now.

My Trainer: Julie is empathetic, knowledgeable, and patient. She adjusts workouts based on my health, which fluctuates. This understanding approach eased my fears of appearing uncommitted due to inconsistent energy levels. During a sinus infection, Julie adjusted the training to avoid overexertion, providing relief and a great workout. Her attention to form has significantly improved my strength, balance, stamina, and mobility. Julie pushes me to reach my potential while being mindful and kind. You're the best Julie! Thank you!

Atmosphere: The gym is welcoming, with friendly greetings from all employees. Community Connect nights with snacks and games offer a chance to meet others. Monthly check-ins with Darlene and Cierra feel like catching up with friends. Heran's cupping sessions have relieved muscle pain, and his friendly greetings make the gym feel like a second home. This supportive environment makes me feel like I truly belong. If you're looking for not only a supportive gym, but community as well, I would highly...

I've been wanting to try out this gym and I'm glad I finally got myself to go! I've been seeing this gym pop up on my social media. It's worth the hype!!

When I walked in, I immediately felt welcomed. The gym is modern, clean, and aesthetically pleasing. I love the small details they added (the plants, neon signs, all that jazz)

I met Mark and he was able to give me a tour around the gym. There's a private sauna and cold plunge room! It's don't see that too often. I really like the idea of "private". I also noticed they have their own merch, a BMI machine, refreshments, etc. The equipment is also new. A solid 5/5. I can't believe they've been here for 7+ years! Lol.

After the tour I hopped into a small group class with coach Bryant. It was challenging, but fun. He humbled me quick LOL. He's knowledgeable and you can definitely tell he's passionate about coaching. I enjoyed learning PROPER form. I can't tell you the amount of times I've jumped into a boot camp class or went to the gym just to get a good workout in-- boy...could I have been more efficient with my time.

I had a wonderful experience. Good energy and good people to start the day with. I'll...