Their employee Brandon told me blatant and egregious lies about a rare Audi that I've been searching for to get me in the room. He present the car as in very good, running and driving condition leading me to waste several of my valuable hours and $250 on Ubers. I've bought a lot of cars in my time and I've never had such extreme lies told. Brandon told me this was his personal car, and although it's not quite the caliber of car typically sold at Eurocar it's a rare Audi and he had me ask for him at the front desk, wait in the Eurocar show room, appeared in Eurocar uniform and showed me it out the side bay door inside the Eurocar gate on company time; so I can only assume he was acting as an employee of Eurocar. Irregardless you should know the character of people employed here before committing to a six or seven figure purchase. Let's go through the lies I was told
The car was described as running and driving, in very good well maintained condition; minor issues were noted. This could not be further from the truth!
When I arrived I discovered the car had 100k more miles than advertised. I am looking for a low mileage car and would not have even bothered looking at it.
I asked point blank is the car smogs and was given an affirmative answer. When I showed up he told me he would not even attempt to smog it due to the bad cat and check engine light which were not disclosed before.
The heater pipes were rotten through, so the car had no heat.
Since my car is at my other house in San Jose I told him I'd be driving to San Jose the same day for a family emergency when I asked to come buy it, which would certainly not possible because of the following 2 issues which he did not disclose to me
The car did not build full boost, driving a turbo car long distances in limp mode can cause major engine damage and leave you stranded; ask yourself do you want to buy a car from someone who doesn't know this or worse disregards it to sell you the car? Buy a car from someone who takes care of their cars and customers.
The car had extensive suspension work, but I did not discover he had not aligned it until the test drive. The steering wheel pointed to the left and I certainly did not want to take that on the freeway for safety reasons; I cut the test drive short.
The car had been smoked in and smelled awful.
To Brandons credit he was mostly transparent about the issues in person; although he had no choice as the car would be at home in a junk yard. If he had been honest with me before I came to see the car I would not be out my...
Read moreBe sure to ask for Harry!!... My first visit to Eurocar was about a year ago when I was in the market for a MBZ S63. I was greeted by Harry, who turns out to be one of the coolest car salesman I have ever met. When I entered into their indoor showroom, all I could say was WOW!!!... A very impressive collection of cars, all in better than showroom condition. Although I ended up buying a different S63 at a different dealership based on the color combination I was looking for, Harry stayed in touch and was always very gracious and inviting for me to stop by and just say HI - Which this past week I did, and once again, Harry was AWESOME!!! I told him I was in the market for something different and that I had my S63 up for sale, but not sure what I wanted - I was completely undecided. Harry encouraged me to hang out and to let him know if I wanted him to grab the keys to anything so WE (as in Harry wanted to drive too, lol) could take a test drive. As I closed in on two options, I told Harry I need a day or two to think about it and need to get my S63 sold first. Before I left Harry pulled up my S63 sales ad and reviewed it with Z, who is the obvious powerhouse at the helm of this place, and another very cool guy!! Harry and Z made me an immediate offer for my S63, which surprisingly was a GREAT OFFER as a trade in!!
After a night of thinking about which of the two cars I wanted, I decided on a 2015 Porsche Carrera S, all blacked out - BAD AZZ!!... I called Harry in the morning, left an offer on his voicemail of how I wanted the deal to be structured, and within an hour Harry and Z put it all together complete with financing and arrangements to pick up my S63. Later that afternoon I literally walked in, sat down in finance for less than 15 minutes signing docs, and was walked out front and handed keys to my new Porsche. The car in the sunlight looked even better than on the showroom floor, and after a few quick operational instructions, Harry said "CHEERS MATE" and I was off!!
As a car aficionado with ADHD, I have bought and sold a lot of cars over the last 30 years. My experience working with Harry was the easiest and smoothest purchase I have ever made. There is no doubt I will be trading in and buying more cars with Harry and Z - These guys ROCK!!! The entire place is over the top impressive, so go meet Harry, take a tour of their indoor showroom and see if your grin lasts as...
Read moreHarry I wanted to take a moment to express my utmost satisfaction with the recent purchase of my stunning G 63 from Euro Car. The entire process, from start to finish, was nothing short of phenomenal, and I am truly grateful for the exceptional service I received.
First and foremost, I must commend you on your professionalism and expertise. Your knowledge of the vehicle and your ability to answer all of my questions with confidence and clarity truly impressed me. Your attention to detail and willingness to go above and beyond to ensure a smooth transaction was evident throughout the entire process.
The buying experience at Euro Car was seamless and hassle-free. From the moment I stepped into your showroom, I was greeted warmly by your friendly and accommodating staff. They made me feel valued as a customer and were always available to assist me with any concerns or inquiries I had. The paperwork and financing process were handled efficiently, and I appreciated the transparency and honesty displayed by your team.
Moreover, I am delighted with the deal I received on my G 63. Your commitment to providing competitive pricing and fair negotiations was evident, and I feel that I received excellent value for my investment. The quality of the vehicle itself is exceptional, and I am thoroughly enjoying every moment behind the wheel.
I must also mention the overall ambiance and atmosphere at Euro Car. The showroom is immaculate, showcasing an impressive selection of exotic cars that truly cater to the discerning buyer. The attention to detail in the presentation of each vehicle is a testament to your commitment to excellence.
Harry, I cannot express enough how thrilled I am with my purchase and the outstanding service I received at Euro Car. You and your team have exceeded my expectations in every way, and I am already eagerly looking forward to my next exotic car purchase from your dealership.
I would highly recommend Euro Car to anyone in search of a luxury vehicle. Your professionalism, expertise, and dedication to customer satisfaction are truly commendable. Thank you once again for making this experience a memorable one.
Wishing you continued success and looking forward to our...
Read more