UNICOM, Inc. — Local services in Cranston

The owner, Barry, is very rude and unprofessional. My wife emailed him last week inquiring about a Mac computer that he had listed via Craigslist. She was looking for a model a year newer than the one he had advertised and he stated that he didn't have any. She asked if he could keep her contact information on file in case he ran into such a model. Instead he wrote a very curt and rude email saying, "I can’t quite figure why you are obsessed with a 2010. The 2009 I have is running Yosemite, will be upgradeable to El Capitan and support 32Gb of RAM. What else do you need?" When I wrote him stating how rude and unprofessional he was, he lied to the state of events that happened, even going so far as saying that he unlisted the ad and lost business for a day. Well, here we are a week later and the computer is still listed. He would have sold the computer by now to us if he had taken the time to be professional and kind.

UPDATE: After I left this negative review, Barry continued to email me to say that my wife outright lied to him 'plain and simple'. Mind you, my wife NEVER said she was going to come down to buy the machine, only that she was expressing an interest but only in a model newer than the one listed. There was never a contract or promise to buy anything. This happens all the time on Craigslist folks, people express interest and disinterest every day. That's the nature of the fickle beast, people change their minds all the time. Barry apparently doesn't understand this and continued to insist that he 'took the ad down' but that never happened because my wife checked and it was clearly there. Next he proceeds to tell me that he wants my name, address, and lawyer's name because he is going to sue me for slander (because I left a negative review). Additionally, I never used 'vulgar' language in my correspondence with Barry. I called 'bullshit' on his taking down the ad and later called him a crybaby when he said he was going to sue me (laughable). Then he called me a jackass. There you go folks. Can't make this stuff up. The emails are proof of our interaction and it clearly starts off with my wife expressing an interest in the machine, nothing else. His version of events are misconstrued. The 1 star in this review is too good for him. Avoid this unprofessional and rude man. He clearly needs lessons in customer service. Buy your used...

Barry is rude. Dealt with him a few times past few times years. Always has a big attitude problem unless you walk in waving cash and know exactly what you want. Has no patience for customer service. Finally told him to screw and will use someone else.

Update: once i said you are rude and hung up with him he called back to tell me he wasnt rude at which point i saod don't call me i dont want your service and yes then called him an a hol. Because he is one. He could have let me just take my business elsewhere but went out of his way to call me back i also told him worse than called him that on the second call he placed. And i have bought 2 imacs from the guy so whatever. Wouldnt have wasted my time on this review had he not called back to...

Found this hole in the wall and I’ve never been grateful!! Customer service was excellent and Efficient. My 10 year old Mac hadn’t turned on for 2 years after not charging it for some time and new chargers wouldn’t work. They were able to retrieve all the info off mine and replace it with a brand new Mac and a newer version as well saving me so much money in having to buy a whole new one. HIGHLY recommend! Also two cute little kitties reside there to keep you company...