Sydney Harbour Clubhouse and Pool Complex — Local services in Cypress

According to the pool rules, residents are allowed 2 guests in the pool at one time. At the time of attendance, we had 2 residents in the pool WITH pool cards, resulting in 4 guests allowed in the pool. Not only were we under that limit by 1 (3 guests in the pool), but we were obliging to the requests of the lifeguards on duty, and breaking no rules to our knowledge. Yet, an older gentleman still insisted we get out of the pool, stating that a new rule that “no guests were allowed in the pool at all”. He claimed this was due to the pool being too crowded, but there was clearly an abundance of space left for us and 3 people had left once they saw us getting removed. This rule is not stated on the pool rules sign, nor is it on the HOA website. Overall, very disappointed. Would not recommend coming, unless you’d like to be told rudely and...

Half of my group got kicked out because “no guests of residents were allowed anymore”. This higher age man said that this policy was implemented today. Coincidentally on the same day there were many people here. I think this was just an excuse to kick some of my friends out. If we were loud or something I would’ve rather been told we were too loud instead of getting kicked out because of a policy that was enacted the same day. Would definitely NOT recommend...

this guy went up to us and told us that the people who didn’t live here had to leave because of a “new” policy. it was apparently new today, but he only applied it to us. it wasn’t an amount of people problem because a big group left before us and the man just...