Bud's Car Stereo & Home Theatre — Local services in Danville

Firstly, I was overcharged on parts - the markup from retail was just over 100% (an extra $321 on top of the $317 that the parts ACTUALLY cost, retail). Secondly, they did not listen to me when I told them what I wanted, resulting in an incomplete job, forcing me to make another appointment, and they had taken twice as long to do the work than what they quoted me. Lastly, they charged installation fees for two parts of the same system separately, effectively double-charging me for labor ($75 & $45, respectively) on top of turning a profit on the more than 100% markup on parts.

So I was charged $758 in total for $317 worth of parts and $115 in (questionably) billable labor. I guess that extra $321... fell between the seats?

I had planned to get similar work done on a second vehicle, but I will never be...

Buds is the only place I trust for stereo work, had them install a dual 12" sub set. Went in there expecting to have to buy a stereo along with the subs as that was what Best Buy said was necessary. Buds was able to do it without and cost me a third of what Best Buy quoted. Later my master fuse blew and buds diagnosed it over the phone. I went to a local stereo shop to get a new one and they said they would not sell it to me without an appointment to diagnose. I left and went to buds who took MAYBE two min to confirm it was the fuse and sold me a new one and gave me an extra one for FREE. This company is run very professionally and I recommend them...

If I could give them a zero Stars I would I bought a new truck this year I could do this all myself, I thought " let the professionals do it "2400 0 Watts DB drive for 8 in DB subs absolute waste of money on knowledge truly pathetic.. more excuses than a 13-year-old child. I wouldn't recommend this place to anyone one excuse after the other employees and owners pushing the blame on each other for over 6 months I dealt with this. Frustrating frustrating is an...