
I visit my mom but I became aware that the staff is contacting my brother and making him aware of what happens during my visits,he told me they were "under his orders to call him and tell him what happens at my visits". I could understand if I was abusive or harmful to her but I never have been, I love my mom. I stayed with her for 10 weeks,136 hours a week. He hardly ever came around but he likes to flex his wings since he is power of attorney and we don't get along and this is another way for him to harass me. I asked the director and she said it was happening, this seems to violate my privacy and is a form of harassment to me. It seems like the staff should b taking care of the patients they have instead of watching me and contacting my brother when I leave from there. I thought about stopping my visits but it wouldn't b fair to mom. I stayed with Walter and Jean Williams for over 4 years so the people there know the kind of person I am, they can contact the William's son if u need a reference. He would not have kept me if I was abusive. I don't know why the staff doesn't take care of their patients. What should I do or what can you do? My mom has dementia and doesn't know what is going on. Like I said, I have NEVER...
Read moreStratford House is a special place! My Aunt has been in Stratford's assisted living for about 3 years and I dont think I've ever seen a more caring and invested staff. They truly care about my Aunt! The tone is set by Cherie Melton, the Director who is invested and excellent to work with. From there it goes through the staff including Crystal who texted me the other day that she was concerned about my Aunt and was arranging for a few tests. Talk about proactive and invested care. I was there last week and saw the Christmas show that was put on by the Activities Director and her friends. It was a full house and an incredibly heartwarming show that even included Santa and Mrs Clause handing out gifts at the end. During the show Adrika (sp) from the kitchen approached me to tell me how much she loves my Aunt. I have more and more examples. We were out for dinner and when we returned the staff kept engaging with my Aunt to see how her dinner went and almost everyone I met knew I was coming to town. I feel so good to know my Aunt is in the very capable hands of truly loving and invested caregivers. Thank you Stratford House, I know...
Read moreWe all know what they say about first impressions. I'm a skeptic and can hardly believe I'm giving a 4-star rating to a first-time visit to Stratford House. I was visiting to be introduced to a resident by the resident's family. With an eye for detail and a huge chip on my shoulder when it comes to wanting nothing but the best in elderly care, I am impressed with what I observed after arriving unexpected and after 7pm on a weekday. From the front desk and staff passed on elevators to the one who greeted me in the memory care center, the environment was very welcoming. There were just a few residents sitting in hallways, etc., and they each appeared well attended to. The parts of the facility that I saw looked super clean and...
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