Driver Licensing Regional Office — Local services in Danville

Friendly and efficient staff. Officer conducting road test was patient an explained issues, encouraging those that did not pass for future practice &/or study. Facility comment: I understand not having a "public" restroom that is open to anyone on the street, but for those there for testing, they are needed. Some people may have driven an hour to get there and those taking the written test are there for a longer period. The testing site has just moved to that new location, but an on site restroom should be the next facility priority. Being directed across the street to McDonalds is not a...

We went to Danville Ky regional drivers licensing office. After the 4th time going we were able to get our license. This method leaves a lot to be desired. For most people including seniors it's off the chain ridiculous due to misinformation or no information about the process. I feel sorry for the elderly or people who are not able to use technology.

Fortunately there are nice, polite and patient people working there. We were treated so nicely by Shawn at front desk for 2 of 4 times we were there. He wasn't there the other two. Thanking Shawn for his knowledgeable and...

All three ladies we dealt with were great! Customer service was great! The overall experience was good! We were there 2 hours. It was very very busy, people waiting. We were just there to get Real Id. My only complaint would be get these workers whatever it takes to make their job easier. No one should have to wait 2-3 hours to get this business done! And it’s not the workers, we were there long enough to see that. I’m veteran customer service, these ladies we watched dealt with it all with amazing patience. “Do not forget your marriage license if you’re...