LoneStar Adhesive — Local services in Dayton

I had the privilege of working with LoneStar, and I cannot speak highly enough of both their product quality and exceptional customer service. This past July, I found myself in a tight spot when I needed can dusters urgently for a friend’s funeral. Due to severe weather delays, my previous order was held up, and I was in a time crunch.

I reached out to LoneStar, and Josh personally called me to discuss the situation. Not only did he understand the urgency, but he immediately made arrangements to have my order overnighted. Despite the time-sensitive nature of the request, the LoneStar team had my order processed and ready for shipment in under an hour.

Their professionalism, quick response, and dedication to going above and beyond truly made a difference in ensuring I had the can dusters in time for the celebration of life. This level of customer care is rare, and I’m grateful for their help during a challenging time. Highly recommend LoneStar for both their outstanding products and...

One of the best companies I think I’ve ever dealt with. They are very personable with their customers. I can say when they first started I asked a question and Josh actually called me personally and answered my question and honestly had a great conversation. You can’t go wrong In buying any of their products. They have amazing customer service. They get back to you within a couple hours and resolve immediately.

Now to their actual products Leather is top quality material, the adhesive for their leather is top quality. We tried other businesses , when we first started our business , but ultimately came back to Lonestar because of their amazing quality of service. Their Facebook page for the community is amazing. They drive their community to raise each other up and help each other in their businesses. Everyone in the Facebook group is like a family.! Thank you, Josh and Courtney for always being there when we need anything, You have an...

I placed an order over 17 days ago for a simple adhesive-backed leatherette to cover a gap in coverage from another supplier, and I’m yet to receive the product. Not only has this delay caused significant inconvenience, but I’ve had to refund or heavily discount my own customers because of the delay.

The only communication I’ve received from the company is a generic response about “issues with our delivery service.” This level of customer service is completely unacceptable. A company that values its customers should offer more than just an apology—it should provide a tangible solution or compensation for the inconvenience caused. Instead, I’ve received nothing but an excuse, leaving me to bear the full impact of their operational shortcomings.

I strongly advise potential customers to proceed with caution when dealing with this company.

I would give 0...