Pet Bowl — Local services in Delaware

Very rude owner. He was very upset that my puppy had an accident in the store (it’s a pet store? Dogs have accidents- it happens). I understand that it’s frustrating, I used to work at a few pet stores myself. But we were never rude to our customers for this. We would offer to clean up the accident and help the customer in anyway we could. If a dog peed on something we would take care of it by sanitizing the items. I get that some items cannot be sanitized. But still. There was no reason to be so rude. He threatened to make me pay for everything my dog peed on claimed that he wasn’t going to pay “thousands of dollars because dogs wants to pee”. If that’s the attitude you have then you really should not allow animals in your store period. Because dogs have accidents (I would know because I cleaned up many in my time working at pet stores). To be clear- It’s not him saying I had to pay for the items that upset me, it was the attitude the owner had about this whole situation that was unprofessional. I would’ve gladly stayed to pay for the items my dog peed on had I not felt so uncomfortable. But because I felt uncomfortable I left immediately and I will not be back. Clearly my business was not wanted. There was a better way to handle the situation than to get that upset with me and be rude. I understand it’s frustrating. But this was handled very...

I only feed my dogs Orijen 6 fish formula. I want to purchase the 14 pound bag but unfortunately I have had to purchase the 4 pound bag several times which has worked out to be significantly more expensive per pound because they are out of stock of the 14 pound bag and the person on staff always tells me they are expecting a shipment in a few days but when I come back it has still not arrived....they have a loyalty program and I would rather support local small businesses, however I feel at this point it's not worth my money or inconvenience and I will probably purchase online in the future from...

Love that they are so close to the house. Always SUPER nice and helpful when I go in and have everything I need for my pups. Pricing is always great! I'm 9 months pregnant and due any day now - realized my pup was just about out of food. They are now offering delivery and curbside, it was so helpful to have free delivery with my order trying to stay home, unable to carry the food and not having to worry about going into labor with my pup not having food. I definitely love, support and recommend them for any of you're pup needs!

Also a perk is the friendly pups I get to enjoy...