I was having a service problem with a company I have used for over 10 years. They provided my yearly service for my generator. They charged me for a new battery to learn my battery was never replaced as it said it was from 2023. I was lied to and charged for goods never received. Total fraud! Having a new issue this summer with my generator and no resolution from a company I used for over 10 years I was with total dissatisfaction! Thru a good friend I was directed to Esposito’s.
It s a family owned company and my first contact was Christopher. He could not have been nicer and customer satisfaction was like the good old days, Chris, really cared I would be serviced. They sent to my home Kevin. He is young and new to the team but that was not an issue, he diagnosed my issue all problems going on so we could proceed. The company who had serviced me for my over 10 years totally dropped the ball they came to my home 2 times and said all was ok but it was not!
Kevin was able to review all he thought was wrong and an issue and I was then able to circle back with Christopher and BJ. Today Kevin returned with highly experienced Frank, who has been with the company for many years. My Generator was restored all was fixed and I was also informed there was a part they replaced due to a recall a few years ago and this was also fixed. Funny my previous yearly maintenance company never said a word to me about this nor did I get notified via the manufacturer but today all was fixed to include a recall issue resolved! As Frank and Kevin informed me and replaced the part in addition to what my generator needed for repair.
Bottom line, if you are looking for a company to install or repair or maintain your generator look no further! Esposiyos is an authorized dealer for Genetac and Esposito’s was more then great and they will be my future company I will use for maintenance and repairs.
Let me also add, the entire team could not be any nicer and customer satisfaction is what they arrive for! I highly...
Read moreThis story starts with meeting three contractors to get an idea of placement of a whole house generator as well as specs and of course price at our new home in Morristown. Our sales professional Danielle was the only, and I mean the only person out of three that knew what Morristown would permit as far as generator placement. She brought a template that also gave us an idea of the footprint of the Generac unit she was suggesting. Then we had to chose. We selected Esposito's for three reasons, 1) The sales experience with Danielle. 2) The value that Esposito Electric was providing us with a turnkey process and price. 3) Buying local is alway important to us. Once we signed the document to proceed, the Esposito family of team members really kicked into high gear. Christine our project manager held my virtual hand from permit to inspection, scheduling each and every step with precision and a the perfect mix of information and communication. The turn key process from Esposito's lead electrician to the techs really made it effortless from start to finish. So your take away should be....call Esposito's if you are considering a whole house generator. So happy we did, and now we have piece of mind in case we lose power that we not only have a great generator, but we have the team to back it up for service and...
Read moreFinding reliable and trustworthy electricians can be tough, but Esposito's Electric completely blew us away! From start to finish, they were an absolute dream to work with.
From the moment they answered the phone, we knew we were in good hands. The staff and owners are incredibly friendly and professional, and they truly care about their customers. They took the time to understand our needs and answered all of our questions with patience and expertise.
And their electricians are sincerely top-notch. They're not only skilled and knowledgeable, but they're also incredibly respectful and courteous. They showed up on time, worked efficiently, were incredibly careful to not scratch or damage floors, always laying down cloths everywhere they work, and left my home spotless.
But here's the kicker: Esposito's Electric goes above and beyond. They don't just do the bare minimum – they genuinely want to make sure you're happy with their work. They always offer helpful advice and suggestions that save us money in the long run.
Honestly, we can't recommend Esposito's Electric enough. If you're in New Jersey/New York and need electrical work done, look no further. These guys are the real deal – trustworthy, skilled, and dedicated to exceeding your expectations. You won't be...
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