They had a lot of chairs, and the staffer we talked to was very nice. But if you’re looking for something specific, don’t trust them over the phone. We’d been looking for a specific chair and calling local shops for weeks with no luck, and were relieved to finally have someone here confirm that they had it in stock. We confirmed over the phone and drove an hour the next day to pick it up, only to find that they didn’t actually have it. Wasted time and gas that could have been easily avoided.
Edit post-owner-response: We did not call last week, the only call we made was the afternoon before we drove out (double checked call history to be sure). We were never told that they could not hold anything - we asked if they had a size C in stock, they said yes, "lots to choose from, lots to choose from." That was it, no further conditions, warnings, or provisions. Most other reviews are excellent so I'm assuming this was just a lapse in communication, but this was...
Read moreI highly recommend Max's to anyone looking for new office furniture. I bought a desk chair for myself today. It is an ergonomic chair from one of the major brands. I went there with my eye on a Herman Miller Aeron. They had me sit in a number of chairs though and I quickly figured out that the Aeron really wasn't the best for me. They weren't pushy and didn't try and sell me what they wanted me to buy, they wanted me to make a fully informed decision. It looks like they sell a lot of other office furniture and they have a pretty extensive catalog of new furniture as well. Oh yeah, did I mention that the chair I bought was for a fraction of the cost of a new one? If you want an expensive ergonomic chair from one of the major manufactures, but don't want to pay a big invoice,...
Read moreI was searching for a Herman Miller Aeron size A, which is difficult to find. I exchanged a few texts/short calls with Max who was always friendly and prompt to reply. Once I got to the location, Bryan was the one to help me. He was extremely helpful: he showed me the few size A's they had in stock, and made a few great suggestions for other models to try. I never felt pressured, and appreciated his recommendations. Once I confirmed I wanted the Herman Miller model, Bryan took some additional time to explain the subtle differences in engineering. Great service, and I got a fancy office chair at a great...
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