Rexel — Local services in Rockville

The 1st time I visited this branch to pick up few materials I was greeted with a very unusual and unprecedented warm reception from Kaushik Batabyal. As someone who has been in the electrical profession for over 17 years, such experience was so refreshing. I thought such experience was just a one time behavior, but since then he's not only proven to have this positive and highly commendable costumer friendly behavior, he has also proven to be the most prefesionally competent man at the counter I ever met. He is very much unusually abreast of all the materials and their code names. This whole experience is unprecedented!

The surprise made me ask him if he is one of the owners of REXEL, because, he was so aggressively marketing the company's products and conducting himself totally in the interest of the company as if he was the owner. Shockingly, he confirmed he's just an employee like others.

I wish I will always meet him or someone like him at all other supply branches and...

Wanted to get a butt connector to join two wires. They walked me over to a display of connectors, gestured at the wall, and watched me search through their inventory, without helping, until I determined they only had 14 awg connectors but nothing for the larger diameter wire. I wasn't sure if the exemplar connector I brought was 8 or 6 AWG so even if they didn't have what I needs I was hoping they could help me identify what I needed to order. However they can't tell wire gauge and they said they don't have wire that I could use to size it. So, while I hope there is something they're good at it isn't customer service, electrical...

“I had a great experience with Rexel Electric(Mr. Batabyal the manager at Rockville). Their staff is knowledgeable, professional, and always willing to go the extra mile to make sure you get the right materials for the job. The store is well organized, and they keep a wide range of electrical supplies in stock, which saves a lot of time when working on projects. Pricing is competitive, and I really appreciate how quickly they process orders and provide support when needed. Whether you’re a contractor or a DIYer, Rexel is a reliable place for quality products and excellent customer service....