GameStop — Local services in Des Moines

I love GameStop but this store is a tremendous disappointment. This store has always had issues but 2023 it seemed like it was getting better as the store was getting stock, it was organized, and it felt like it was finally being professionally run. Even with its issues pre-2023, I have NEVER seen it as bad as it is in 2024. It looks like a messy garage sale. Stuff is dumped everywhere, insanely disorganized, and incredibly mismanaged. With it being pro-week, I went to see what deals might be available and it was incredibly frustrating. Beyond the wildly messy and disorganized chaos, the pricing was impossible. I buy a ton at GameStop (Jordan Creek being my favorite store) so I know what I should expect and this store is unbelievable. For example, yellow tags indicate clearance, red means markdown, white is a new product/regular price, and I don't even know what blue is for but this store uses blue too and there's no rhyme or reason for any of it. You've got regular priced items on clearance, markdown, and new item tags, you have clearance items on regular, markdown and, and clearance price tags, and all of the above on the illusive and unknown blue price tags. I snapped pictures specifically to illustrate the disastrous state of this stores pricing structure. I've never seen such a poorly run business in my life, which is incredibly disappointing since it seemed in 2023 the management was making an effort to turn it around. I don't know what changed from last year but corporate seems to have totally given up on this location at this point. Why not just close this store if you care so little about your customers? It's disrespectful to those that shop in that mall. I won't be shopping there anymore myself. I will stick entirely to Jordan Creek or maybe one of the other professionally...

I have children who are gamers so I can't come to this store and not buy anything. Most of the time I shop here I have no clue what I am looking for and my son or daughters have simply given me the name of a game they're wanting, they are so good about explaining the ratings on those games to me so I can choose whether or not I'll actually purchase those for my kids when I ask. They are also great at helping me find gifts when I am in there shopping for games for gifts for my kids when I haven't been told what to purchase prior to being there. I have never had an issue with staff not knowing their video games/gaming systems so it's a great place to gain knowledge from a very knowledgeable staff. They almost always have what I'm looking for and if not can look in their computer system and can tell me where I can go to find what I'm looking for. My kids love coming here! Some may say, it's a family affair! We...

Called to get some information on how GameStop works with trade ins, wanted a ball park idea of how much cash to bring so I can hit the ATM, Kind of rude answering questions I didn't even ask in the middle of myself trying to ask a whole different question lol try listening before speaking. Yes Karen an Xbox one does not match the price of a PS5 I'm sure you had to learn that from training, but it's common knowledge. Just wanted to know a range of what the difference can look like with your prices and value points. I wish there was a video games ect in Des Moines. Game stop employees always are miserable. That kind of conversation will drive business away, as she probably wishes since having a business conversation was...