bfearless. — Local services in Dover

This is one of the most disappointing stores I stopped into on my Amish Country visit, not welcoming at all. Not one store associate greeted us, spoke to us, several made eye contact and ignored us. I come from a very large city and have not experienced this rudeness and coldness before, ever! Due to this experience I left and and took my money to another store. They definitely need some training on how to make customers feel welcome, offer to help, smile, be kind (it's not that hard to do)they would sell more and have better reviews if they did, they are lacking big time here! Way over priced, for sure. Not worth your visit, trust me, take your $ and go somewhere else to the other stores that are very welcoming, kind and happy to have customers. This store...

I was recently in the store which I frequent but today was different. I witnessed the sales associate being hateful to a young child in the store. The child had picked up a package of hair ties and was taking them apart. The child should not have done this but it was the reaction of the sales associate that caught my attention. She was very rude and unkind to this child shouting loud enough for others in the store to hear. The situation could have been handled differently and unfortunately left a negative feeling toward the store. The child was young and was not a criminal trying to steal from the store. I just feel the associate could do...

Had a great time in Amish County, went to 10-15 or more stores, this one takes the prize for the WORST store/staff! The employees must hate their job, I've honestly never seen people like this, they don't speak to you, ask you if you need anything, don't welcome you, I'm not sure why they are getting paid to just stand there and stare at customers, very strange. This place won't stay in business very long with employees like this, I can see by all of the reviews lots of others have experienced this too. They need some training on how to "smile, be kind, talk to customers, very simple normal skills that most people have that work...